Review summary

Kenwood Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

L
Great service

Great service. Unsure of the booking so I made a call and the agent was helpful and communicated clearly.

Easy to deal with .

Easy to deal with . and a good price

Good pricing friendly staff and…

Good pricing friendly staff and holidays have been perfect

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Showing 121 - 130 of 996 reviews
E
5 out of 5 stars

Really helpful would book with them…

Really helpful would book with them again We had Ali helping us, she was brillant

Date of experience: June 10, 2025

DK
5 out of 5 stars

Thank you Arancha

Arancha was lovely - very helpful and patient with our Maldives booking- thank you. Feel we got a good deal on our holiday and would book with Kenwood again.

Date of experience: June 9, 2025

G
5 out of 5 stars

Excellent and fast customer service

Excellent and fast customer service Quickly answered any questions or queries I had , helped from the beginning to end of my booking. Extremely polite and clear with any instructions Was a pleasure thank you Ali 3rd time I have used Kenwood travel to book my Disney villa holiday Will hopefully book again next time

Date of experience: June 9, 2025

kw
1 out of 5 stars

Dire customer service

Unhelpful after BA. Cancelled flight. Wouldn’t see if flight could be brought forward and wouldn’t contact hotel to see if we could extend by a day. When pressed said it would be Β£9000 for extra night. Once at hotel we asked and they accommodates us - Β£354! Have booked few times but this was the last time. No care or effort in trying to assist - just could not be bothered.

Date of experience: June 9, 2025

N
5 out of 5 stars

Another great experience

I've used Kenwood many times in the past and they've always impressed me with their competitive pricing and willingness to help find the holiday destination that suits us perfectly ensuring all our 'must haves' are ticked off. Zeb was very helpful and patient with my numerous questions and changes. Thank you.

Date of experience: June 9, 2025

J
5 out of 5 stars

Ally - Fantastic Customer Service

After abysmal service from Love Holiday who sell Holidays that they cannot book, I spoke to Ali who not only booked the same holiday straight away but even did it cheaper!!!

Date of experience: June 9, 2025

AF
5 out of 5 stars

Lai Yap was so knowledgeable and made…

Lai Yap was so knowledgeable and made the whole process of choosing a holiday, a joy with no stress whatsoever. A huge thank you

Date of experience: June 9, 2025

PH
5 out of 5 stars

Thailand Holiday

This is the first time using this company and i am impressed so far.I spoke to Aaron Hyde who was very professional,patient and understanding of my needs and i think Aaron is a credit to the company. Thank you. Paul Hamilton.

Date of experience: June 9, 2025

KH
5 out of 5 stars

Absolutely brilliant company to work…

Absolutely brilliant company to work with and Reshmee is fantastic. Makes organising a holiday a complete pleasure. Thank you so much.

Date of experience: June 8, 2025

M
5 out of 5 stars

I booked online

I booked online, but when i needed to speak to a consultant about the payment she was very helpful

Date of experience: June 8, 2025

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