Review summary

JS Law is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

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Fatema

JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answering my questions and keeping us informed all up date. Thank you so much JS Law. Good service, excellent communication and an efficient stress free experience

Use at your own risk

Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the law ombudsman if I thought I would get any resolution.

j
Great Service Throughout!

I would like to give a 5 star review for Loni Timson. Throughout my experience with JS Law, Loni has been professional, supportive and understanding answering all questions and queries and keeping us informed and up to date. I can’t thank you enough Loni! 🌟🌟🌟🌟🌟

Terrible firm

Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.

Company details

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
A
5 out of 5 stars

Exceptional service all the way…

Exceptional service all the way through. VJ is very professional and I can’t thank him enough.

Date of experience: June 11, 2025

VS
5 out of 5 stars

Chloe was amazing!

Chloe was brilliant from start to finish. So quick at replying and always kept us up to date, no waiting weeks for replies or chasing for updates. There were times Chloe may have been unavailable or on leave and her colleagues in the office always offered to assist, meaning there were no delays where it came to paperwork etc. I cannot thank Chloe enough, she has made what was a stressful situation a shed load easier. I would absolutely recommend her/JS law to anyone looking to purchase and have already recommended her to a friend who is looking to purchase.

Date of experience: June 11, 2025

MR
5 out of 5 stars

Good service and helpfull

We had a problematic sale with a dishonest buyer that fell through just before exchange and had to sell again and had to find a different house to purchase as well . Nicole our conveyancing solicitor was ver helpful all the way through and kept us informed and I would happily recommend her and would have no problem using j s law again

Date of experience: June 10, 2025

RN
5 out of 5 stars

Great service and communication

I worked with Chloe and she was very professional, good at keeping me updated and explaining the processes. She was also very diligent in getting all the necessary documents and answers to queries from the sellers. When I spoke to other colleagues, they were also professional and always able to help. This is clearly a company with experienced and high quality employees. Would recommend to anyone

Date of experience: June 6, 2025

SB
5 out of 5 stars

Alistair at JS-Law has been amazing…

Alistair at JS-Law has been amazing from start to finish. He was very helpful and patient with us as first time buyers ( lots of questions about processes). The exchange and completion process was also very smooth with no issues. I wouldn’t hesitate to use him again or recommend him forward to family and friends.

Date of experience: June 6, 2025

J
5 out of 5 stars

Ruby Allen for property…

Was assigned to Ruby Allen for property purchase. I would recommend using Ruby who has performed swiftly and efficiently with good communication and concise responses to my enquiries.

Date of experience: June 5, 2025

TC
5 out of 5 stars

Joe Worland was faultless

Joe Worland was faultless. The whole process has taken around 6 weeks. We’re absolutely over the moon with the service received. Thank you!

Date of experience: June 5, 2025

S
5 out of 5 stars

Kashfa Arfan 5 stars and above!

Have been dealing with Kashfa Arfan she is absolutely amazing, 5 stars and above! She is professional, hard working and a pleasure to deal with. Thanks Sammy

Date of experience: June 5, 2025

JH
1 out of 5 stars

extremely disappointing experience with this company

J262023.00001 / J262023.00002 JS Law was recommended to us by the estate agent Moore & York are conveyancer is Charlotte Strong we have spoken on the phone once and that was after a lot of complaints to are estate agent. we received are starter pack on the 19th March in the post as we did not want to do the portal as we have had a bad experience with them before but i have too say this is the worst dealings i have ever had and this will be the 4 house we have purchased, we have been asked for the same information on more than one occasion. Are sale consists of 3 property’s the final one is empty none of the purchase need a mortgage the whole process started on the 7th March we are now on the 3rd of June and we feel we are no nearer moving in as Charlotte Strong does not answer E.mail, or Phone calls it took are sales progressor over a week to get information for us and she had to escalate that to a manager. everything the website say this company is has not been true to us

Date of experience: June 3, 2025

EF
5 out of 5 stars

Shaheen Chand was excellent

Shaheen Chand was an excellent solicitor. She was warm, friendly, efficient and kept us up to date throughout the process. She always gave us honest answers with timelines, which really managed the expectations of everyone in the chain, and she was thorough, quick to reply and a pleasure to work with. Additionally, her 4 day working pattern was never an issue - she always did a sound handover with the team and updated the portal regularly so we knew what we were waiting on and from who. It was a great experience - thank you so much Shaheen for supporting us through this super stressful time!

Date of experience: June 3, 2025

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