Excellent service and vehicle to drive
Excellent service and vehicle to drive. We look forward to our next rental in a few weeks.

Ingham Rentals was a family-owned and operated vehicle rental service based in New Zealand, specializing in providing a fleet of well-equipped rental vehicles for travelers and residents. Established in 2018, the company aimed to cater to customers seeking reliable transportation options for both leisure and business purposes. However, due to the impact of the COVID-19 pandemic and subsequent border closures, Ingham Rentals faced significant operational challenges. The decline in global travel led to a substantial reduction in business revenue, ultimately resulting in the decision to cease operations in February 2021. Despite the closure, Ingham Rentals committed to honoring existing bookings and credits for its customers, ensuring they received support during this transition.
Ingham Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the excellent service and immaculate vehicles, noting that the rental process is smooth and hassle-free.
Many appreciate the friendly and helpful staff, who make the experience enjoyable from booking to vehicle return. The competitive pricing is frequently mentioned, with customers expressing satisfaction over receiving high-quality cars at reasonable rates. While the majority of feedback is overwhelmingly positive, one reviewer did mention an issue with a vehicle's cleanliness, specifically spoiled milk, indicating a minor area for improvement. Overall, Ingham Rentals is highly recommended for anyone seeking reliable and affordable car rental services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 22 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2020.
| Month | Average | Reviews |
|---|---|---|
| Dec 19 | 5.0 | 2 |
| Jan 20 | 5.0 | 3 |
| Feb 20 | 5.0 | 1 |
| Mar 20 | 4.0 | 2 |
| Apr 20 | — | 0 |
| May 20 | 5.0 | 1 |
| Jun 20 | 5.0 | 1 |
| Jul 20 | 5.0 | 1 |
| Aug 20 | — | 0 |
| Sep 20 | — | 0 |
| Oct 20 | 5.0 | 3 |
| Nov 20 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“Great to deal with pricing is far better than the usual suspects and the vehicles supplied are brilliant, would fully...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 22 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 998 |
Bottom line: Ingham Rentals is #1 of 5 on overall rating in this group.
22 reviews of Ingham Rentals. Filter by what matters to you.
Over a year ago
Excellent service and vehicle to drive. We look forward to our next rental in a few weeks.
Over a year ago
Great to deal with pricing is far better than the usual suspects and the vehicles supplied are brilliant, would fully recommend these guys over the usual rental agencies
Over a year ago
From booking to dropping off the vehicle everything was perfect The vehicle was immaculate and spotlessly clean Will definitely use again
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Excellent service and vehicle to drive. We look forward to our next rental in a few weeks.
My rental experience at Inghams was excellent. I was greeted by a friendly and helpful young lady behind the desk who made the whole process simple and pleasurable. The communication before and during the rental period was great, I received helpful reminders and updates. The actual vehicle and rental rates were also extremely good. We would not hesitate to use Inghams in future.
Great to deal with pricing is far better than the usual suspects and the vehicles supplied are brilliant, would fully recommend these guys over the usual rental agencies
From booking to dropping off the vehicle everything was perfect The vehicle was immaculate and spotlessly clean Will definitely use again
Great service Reliable Efficient Easy communication Will use again
Te Awamutu absolutely amazing prices good customer service 😍 will hire thru this branch All the time.
Everything about our car rental from Ingham Rentals was perfect. And the price was good - we got a new car for around the same price as a 5 year old one from most other companies. Every email was answered quickly and fully. The car we received was all but new (150kms on the clock) and it ran faultlessly. Our rental was affected by the Covid-19 lockdown which meant that we could not return the car on the scheduled date. Ingham's attitude was exemplary - just let us know when you can get a flight back to the UK and we'll sort out the return (at no additional cost). Handover at the airport worked out as planned. When we are able to return to NZ we will definately book with them again.
While visiting New Zealand, we rented a car from Ingham Rentals. The car was exactly as advertised. The Valet pick up at the airport went smoothly. The car APPEARED clean. On the second day, we noticed a foul odor. We searched the car, and couldn't find anything that would emit the odor we were experiencing. We returned the car on the third day. As we were making certain that we didn't leave anything in the car, we came upon the culprit of the odor. There was a carton of milk and some cookies left in the center console. The milk had spoiled, and caused the horrible odor.
I'd Trust them! Excellent service
Had a smooth and hassle-free experience with Ingham. They happily accommodated our after midnight arrival with a near-new vehicle that was exactly as per the booking (not 'or similar' like other car hire firms). All at a price well below the majors. I would recommend Ingham Rentals to anyone travelling in New Zealand.
I hired a 2019 Mitsubishi Eclipse on my recent trip to Te Awamutu from Ingham Rentals in TA, very reasonable price and insurance cost. The ladies in the rental reception were just lovely, very informative and professional. The vehicle itself was great to drive, clean and well presented. Definitely recommend them and will be using again myself.
Great Car, Great price Great service best car rental I have ever used. thanks for making our holiday the best
Quality Indeed! Thank you Trent at Ingham rentals in Auckland for the excellent service. We highly recommend Ingham Rentals for anyone who is seeking trustworthy, affordable and quality service and brands. We were very satisfied with our rental and will definitely continue using Ingham Rentals in the near future. Thanks again to Trent and the team.
Great car, lovely staff, great price, easy transaction
I am a regular user of Ingham rentals and am very happy with the service. Diane is always professional and helpful, and ensures that the process is easy and flexible if required.
What an amazing team, from the time we booked till the time we returned the vehicle. Gave us a flash van at such a phenomenally cheap rate and to top it off it was so so cheap to run. Thank you Inghams you are now our new rental company. AA ++ service, recommend to anyone looking for great service.
Prices just can't be beaten... from the moment of searching online I thought this can't be right, this has to be a scam! But no the pricing was 100% genuine the next comparison rental company was near twice the price for an equivalent quote. The pick-up process took less than 2 minutes and received a brand new Triton with less than 1000ks on the clock. All the staff was superb from start to finish. These guys are gonna take the market by storm if they keep up these rates. We have already recommended Ingham Rentals to property 20+ people in the last 3 days. #InghamRentals #1HospoReview
Excellent vehicle at a fair price. I had difficulty contacting the rental number to check some details, and to extend the rental period. I eventually had to drive back to the depot and speak to them in person.
Ingham Rentals was a family-owned and operated vehicle rental service based in New Zealand, specializing in providing a fleet of well-equipped rental vehicles for travelers and residents. Established in 2018, the company aimed to cater to customers seeking reliable transportation options for both leisure and business purposes. However, due to the impact of the COVID-19 pandemic and subsequent border closures, Ingham Rentals faced significant operational challenges. The decline in global travel led to a substantial reduction in business revenue, ultimately resulting in the decision to cease operations in February 2021. Despite the closure, Ingham Rentals committed to honoring existing bookings and credits for its customers, ensuring they received support during this transition.
This profile hasn't been claimed by the business owner.