Review summary

inCruises receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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M
Horrible la experiencia

Horrible la experiencia, perdí todos mis ahorros, nadie te cuenta la verdad, no caigan en esta estafa por que nadie se hará responsable ni les devolverán su dinero! Ojo! Somos muchos!

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MS
I’m very disappointed with the customer…

I’m very disappointed with the customer service at InCruises. I’ve been a member for some time, but booking a cruise has been a frustrating and disheartening experience. I expected a smoother process and better support.

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Мой опыт работы с InCruises

Здравствуйте! Меня зовут Красимира П., я из Болгарии. Мне 75 лет, и я являюсь членом клуба с 2018 года. Это будет мой 11-й круиз. Я обожаю более длительные круизы. Я уже побывала в Норвежских фьордах, по всему Средиземноморью от Кушадасы (Турция) до Гибралтара и обратно через острова. Была в Турция, Грецию, Черногорию, Боснию и Герцеговину, Хорватию, Мальту, Италию, Францию, Испанию, Португалию, Канарские острова, Марокко, по всему западному побережью Европы от Копенгагена до Барселоны (Дания, Германия, Бельгия, Нидерланды, Франция, Англия), на Азорских островах, в Восточной части Карибского бассейна (Мартиника, Британские Виргинские острова, Антигуа и Барбуда, Сен-Мартен, Аляска, США и Канада), в Персидском заливе (ОАЭ, Катар, Оман). Я только что забронировала свой 11-й круиз в Южную Америку (Бразилия, Уругвай, Аргентина). Я тоже являюсь партнёром клуба в ранге директора по маркетингу.Надеюсь достичь следующего ранга в ближайшие 1-2 месяца. Программа реферальных партнёров inCruises даёт мне возможность увеличить доход и много путешествовать. Я благодарна InCruises и себе за этот новый образ жизни, который я веду уже 7 лет.

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Pésima experiencia en incruises

Pésima experiencia en incruises! Perdí todo mi ahorro. Los líderes no te dicen cómo funciona realmente, te omiten información, hay letra chica . De lo contrario jamás hubiera entrado a este "club de viajes" perdí 650 dólares !!!

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Showing 1 - 10 of 996 reviews
S

Это компания-мошенник!!

Это компания-мошенник!!! Будьте осторожны, не попадайтесь в их ловушку. Я 8 месяцев вносила деньги, но мне их не вернули, даже не отвечают на мои сообщения. Все, кто там работают - это кровопийцы, которые жируют на деньгах доверчивых людей. Вносила деньги в сеть человека по имени Максат из Алматы, вот его номер +702 524 44 42

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AN

Very good company I am thanks to the…

Very good company I am thanks to the company me and my family have gone on five cruises which I would never have done in my life without the help of the company, thank you Don't believe the nonsense that is written on the internet, the company helps everyone and is very responsive I have never had any problems with incruises. thank you

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C

Ignored

Ignored, blocked, and no access to my money I joined InCruises based on a representative’s promise of $100 every 3 months and bonus cruise dollars. Without warning, the rules changed to monthly payments, which didn’t work for us. We stopped paying, thinking we’d lose only bonuses. Now I can’t use my own funds — only about 17% of the balance is available. I emailed support in Russian (twice), in English, and also contacted them on Facebook. They replied on Facebook saying they would help — then blocked me and never followed up. This is dishonest and unacceptable. If I don’t get a real answer soon, I will file a complaint with the European Consumer Centre and the FTC.

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AV

Sistema poco ético que penaliza el ahorro del usuario

Llevo tiempo participando en la membresía de inCruises junto con otras tres personas como una forma de ahorrar para un viaje en grupo. Aunque la idea inicial parece atractiva (acumular puntos y duplicarlos para usarlos en cruceros), el sistema tiene condiciones que resultan desproporcionadamente estrictas y hasta injustas. Perdí mis puntos activos (300 en total) por no pagar dentro de un plazo de 30 días. A pesar de haber invertido dinero real, esos puntos pasaron a ser "inactivos" y ahora solo se pueden usar para cubrir hasta un 17% del valor de una reserva (hotel o crucero), y solo si no tienes una membresía activa. Es decir: Si dejo la cuenta inactiva, apenas puedo usar una fracción de lo que invertí. Y si reactivo la cuenta, esos puntos inactivos se congelan. Solo los puntos nuevos, generados pagando más dinero, pueden usarse al 100%. Esto contradice totalmente la idea de “ahorrar para viajar”. No se siente como una membresía confiable, sino como un sistema que presiona al usuario a pagar mes tras mes para no perder valor de su dinero, y donde un pequeño descuido sale muy caro. Lo comparto para que futuros usuarios lean bien las letras pequeñas. Si valoras tu dinero, considera otras opciones más claras y transparentes para planificar tus vacaciones

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FC

Gerichtsstand ist Puerto Rico - Finger weg

Gerichtsstand ist Puerto Rico. Lt. AGBs hat man zwar Anspruch das einbezahlte Geld zurückzubekommen. Das ist aber in der Realität schwierig. Es handelt sich um ein Schneeballsystem bei dem man Provision bekommt je mehr Mitglieder man wirbt. Schaut man sich das Geschäftsmodell, also die Provisionen an, dann ist es rechnerisch nur möglich Gewinn zu machen, wenn immer neue Mitglieder dazukommen. Ein Ponzi Schema.

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JK

Do not use this company

I do not recommend this company. I lost 4400 of points, after 2 years of paying i thought i would have enough for even 2 cruises but they just let you use a small percentage, so basically you cannot even use the money you deposited

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AO

Finger weg!!

Finger weg!!! Hab gekündigt und plötzlich komm ich nicht mehr in mein Konto rein!! 800€ eingezahlte Dollar sind nun weg!!

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MP

Incruises me ha permitido cambiar mi…

Incruises me ha permitido cambiar mi estilo de vida haciendo posible viajar más y conocer lugares y personas increíbles. Son ya nueve cruceros y tres experiencias en hoteles. Agradecida de formar parte de esta maravillosa compañía. Mil gracias por tanto valor!

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V

inCruises - well, it might not be a scam but be careful

Polish UOKIK it is a government institution that keep an eye on Companies to do not allow them to scam oridinary people and they have done a report - 26549 this is its number. They found some issues with Incruises. This is WARNING for customers provided by polish institution - You can find it on the intwernet and translate it using google translator. It states inCruises it may be a ponzi scheme. it consists in the fact that everyone pays a significant and fixed monthly fee, your money is exchanged for so-called: cruise dollars, the company Incruises adds the same amount that the customer pays so it sounds encouraging, with a $100 fee after a year you have *2400 cruise dollars for which you can buy a really beautiful trip BUT NOTE: YOU CAN ONLY PAY HALF OF THE TRIP WITH THESE CRUISE DOLLARS, YOU HAVE TO PAY THE OTHER HALF WITH YOUR OWN FUNDS. The strange thing is that the prices of the trips are "secret" i.e. you can only find out about them after joining the club. Another thing is referrals: if you refer three people who join the club and pay their subscriptions, you no longer have to pay $100 and the company pays it "for you" and additionally you receive another *100 cruise dollars - sounds great.. My rating is low, I was thinking about one or two stars but at the moment I think it would be quite unfair - this rating is to make you aware of certain threats, such as: what if more people suddenly start ordering trips? This could cause a sudden outflow of capital from the Company and I am already reading opinions that trips are inactive, which means that they cannot be purchased. Well - there are also those who stop paying for various reasons and those DO NOT RETURN THE MONEY, which is basically obvious - this money can only be used for a trip, which means that you have to pay continuously. If you stop paying, after two or three months you lose what the company "gave" you, these additional cruise dollars. The idea is generally worth considering, but if the company built capital on goods and not on "subscriptions" then it would be, simply, serious. It is also worth considering where the "wealth" of people who encourage us, potential customers, to join the club comes from - it is not the Company that pays them, but new customers. Addidtionally: if You pays $100 per month, so You will get $1200 after 12 months and additional $1200 from company but if You choose Your trip costs $2400, You still have to pay $1200 from Your own money so $2400 in total and additional $1200 of Cruise Dollars lasts for another "adventure" and Yes, it is encouraging but with $2400 You might get nice adventure with any other Provider. Well, consider that please.

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ON

burbuja de mentiras

burbuja de mentiras ellos se quedan con el dinero de muchoooosss y venden cruceros nada barato!

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