Dawn Siefken was great and made the…
Dawn Siefken was great and made the entire process a breeze, quick to respond and quick delivery time.

Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
Metalcraft, Inc. consistently receives high praise for its exceptional customer service and quick order turnaround. Reviewers frequently highlight the friendly and professional support they experience, noting that the staff is always helpful and responsive.
Many customers appreciate the quality of the products, particularly the superior labels, which they find reliable and well-made. However, a few reviews mention issues with representatives being unable to interpret specific requests, leading to some frustration. Despite these minor complaints, the overwhelming sentiment is positive, with consumers expressing satisfaction with their overall experience and the efficiency of the service. Overall, Metalcraft stands out as a trusted partner in the construction and manufacturing sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 257 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 17 |
| Sep 24 | 4.9 | 13 |
| Oct 24 | 4.8 | 18 |
| Nov 24 | 4.9 | 16 |
| Dec 24 | 4.8 | 12 |
| Jan 25 | 5.0 | 11 |
| Feb 25 | 5.0 | 18 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.9 | 23 |
| May 25 | 5.0 | 13 |
| Jun 25 | 5.0 | 13 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 257 most recent reviews.
“Quick response, fast delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +1% | 257 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Metalcraft, Inc. is #1 of 5 on overall rating in this group.
257 reviews of Metalcraft, Inc.. Filter by what matters to you.
Dawn Siefken was great and made the entire process a breeze, quick to respond and quick delivery time.
They got my order out quicker than the expected turn time.
Shipped 2 days earlier than forecast. Customer support answers the phone on 1 ring. Get to speak with a real human immediately instead of an AI robot which I hate. Staff is helpful kind and professional. Thank You Beth, Shari, Toya and All who have helped process my orders!!!
customer service
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great customer service
Sales representative took the time to ensure that product enquired about was the one received and to customer's satisfaction. Product received was also very high quality and as expected.
I volunteered to do the first test order for the Department of States new contract. "terrym" was amazing as we worked through the ordering and billing. We received our barcodes and are ready to send out the instructions to the Embassy's.
VERY EASY ORDERING PROCESS, AND THE ORDER COMES QUICKLY, NO COMPLAINTS. WE HAVE USED METAL CRAFT FOR MANY, MANY YEARS.
Staff provided excellent service and made sure that our new metal labels were exactly what we wanted.
Customer support was great and make easier the placement of my order. Also, the order was delivered in timely matter.
Very nice dealing with you (Jodi and Shari) smooth , kind and fast You had a problem with some piece machine but nothing worry
Order was processed quickly. Shipped on time.
You have a great product that we always receive in a timely manner. The pricing is very reasonable.
Great customer service, fast and reliable.
Great product - Quick turnaround
What made/ still makes my experience great is my POC, Cory Brooks, has continued to answer my questions throughout the whole process. He was willing to come on center and present RFID to our Division and answer all their questions as well. I am very pleased with my service.
This was my first time working with Metalcraft and placing an order of metal tags which required taking precise measurements and sending in artwork. Heather and Sean were very helpful in assisting me through the process and answering ALOT of questions. They communication was quick and responsive. The lead time for the project was excellent. Our metal tags look great and I would highly recommend Metalcraft.
Quick and easy order placed by phone.
Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
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