Review summary

Iconic Watches / Ancient and Modern Jewellers Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

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Based on reviews, created with AI

See what reviewers are saying

KB
Grate shop

Grate shop , good service and very friendly staf.. And the most importantly amazing watches at amazing prices.. I just bought my first Rolex with them and love it..

Great service and a watch in perfect…

Great service and a watch in perfect condition, just as the description! No complaints at all :) Really pleased with the watch purchased, would recommend for future purchases.

AV
Very welcoming

Very welcoming, helpful, and informative; and an excellent price for my watch. Placed order and watch delivered following day. A great buying experience can thoroughly recommend It

M
Gone down hill

This shop used to have a great reputation for customer service and quality. Unfortunately that seems to no longer be the case.

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Showing 11 - 20 of 96 reviews
SA
5 out of 5 stars

A Great Shop and Great People

Having purchased a few watches from other shops - both from Branded Boutiques and 'Mainstream' Jewellers, I would not hesitate to make another purchase from Iconic Watches, great service and a great watch - No reservations at all. Head over for a look yourself - I called ahead, made an appointment and wasn't disappointed, a lovely shop. Edit to include it was an Omega Seamaster Aqua Terra for my Wife, at a great price.

Date of experience: July 19, 2018

DC
5 out of 5 stars

Very efficient

Great company I have just bought my second watch from them thay are Very efficient good to deal with I recommend them

Date of experience: July 12, 2018

RM
4 out of 5 stars

Very interesting project

Very interesting project. I'll watch his development. I hope it will be successful and in the future will compete with large companies.

Date of experience: May 6, 2018

VC
5 out of 5 stars

Excellent service

I bought a new luxury watch from Iconic Watches- the watch was perfect and bought at a great discount. Service was excellent- great communication, rapid dispatch and next day courier delivery all went smoothly. I am delighted with my new watch and would thoroughly recommend Iconic Watches.

Date of experience: March 16, 2018

SM
5 out of 5 stars

I cannot rate Iconic Watches highly …

I cannot rate Iconic Watches highly enough, I made a few telephone calls and the lady was extremely helpful and I would definitely recommend to friends.

Date of experience: November 14, 2017

Au
5 out of 5 stars

Great service

Great service. Great watch and unbeatable price.arrived very quick and superbly packed. Very happy

Date of experience: November 13, 2017

J

Joe

US

5 out of 5 stars

I was extremely sceptical of ordering from Iconic Watches, but I would not hesitate to do so again as the service was incredible and the outcome amazing

I was extremely sceptical of ordering my omega seamaster online given that it cost in excess of Β£2000. I made my decision solely based on the reviews on this page and speaking Tania - the Iconic Watches customer service representative. I have to say, even after I had purchased the watch, I was incredibly paranoid that I had been scammed purely down to the amount of money it had cost. In reality, the service I received throughout the process was unbelievable and I would not hesitate to use Iconic Watches again. And by the way, I have not been asked to write this review by Iconic Watches. From start to finish, I was kept up to date with how the order was progressing. The watch arrived on time and the official omega warranty started the day before I received the watch. The watch was impeccable. All in all, the customer experience was incredible with someone helping me with any questions I had at any point, and given my paranoia, there were a lot!

Date of experience: November 11, 2017

FQ
5 out of 5 stars

Amazing experience at every stage

Amazing experience at every single level. It's important to feel safe when making a 1000Β£ plus purchase. By communicating at every step of the way, I felt reassured. I am now very happy with my new watch.

Date of experience: November 6, 2017

DC
5 out of 5 stars

First class service would definitely …

First class service would definitely deal with then again.

Date of experience: November 6, 2017

AJ
5 out of 5 stars

Very happy with service

Very happy with the quick & professional service. Delighted with the Rolex watch & would use iconic watches again next time I am looking to purchase a watch.

Date of experience: November 4, 2017

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