Review summary

Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

KS

Kai SC

2 out of 5 stars
Pretty dogshit tbh

It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.

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C

Carly

5 out of 5 stars
Liam was amazing

Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience

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BO

Bemigho Okorodudu

5 out of 5 stars
Mia was very patient and helpful.

Mia was very patient and helpful.

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Company details

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All reviews

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Showing 261 - 270 of 996 reviews
A

Helped with what I wanted very quickly …

Helped with what I wanted very quickly and successfully.

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mh

Stressless all british Home telecom. …

Staff were pleasant,informative and clear on package details culminating in a deal being made with minimum fuss.Delivery dates were given with added information that the company will hopefully adheer to ...making it a pleasant and stressless counteraction.

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c

Very friendly helpful and accommodating.

Very friendly helpful and accommodating.

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L

Don’t even bother

They never set up our router, we cancelled their service after waiting 2 months, after 9 months of no contact from their end they charged us nearly £400, the staff shouted over the phone, were rude and down talking, do not make the same mistake as us and avoid this “company” at all costs.

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c

Horrible connection

Horrible connection

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M

Spoke to Sarah at Home Telecom today

Spoke to Sarah at Home Telecom today. She was brilliant. Talked me through in non-technical speak how to resolve a problem I had with my router. Well done Sarah wish there were more like you.

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DC

Not to be trusted!!!!

Not to be trusted!!!!

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c

The ability to speak to people instead…

The ability to speak to people instead of the all to often ‘visit us online etc etc’ help make the service one of the best I deal with.

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SB

Very helpful.

Very helpful. Spoke to Laura. She explained it very simply and clearly.

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