Heineken has room for improvement based on customer feedback. Customers particularly appreciate quality, though some mention concerns about customer service and expensive.
I love their beer! It's awesome, one of the best in the market. I have a great experience since I became a customer. Ev...Read more
Duidelijk is waar de ster van heineken voor staat, mis alleen de sikkel nog. Ukraine lijd ondragelijk en dit bedrijf denkt alleen aan zijn verdienmodel. Vriendelijk verzoek aan de medewesterling, boycot dit merk als steun aan Ukraine en als steun aan de waarde van onze vrijheid.
Gelukkig was het al niet te zuipen, dus hier missen we niks aan.
Bedrijf zonder moreel kompas. Jullie bier smaakt mij voorlopig niet meer.
Ga weg uit Rusland!!! Lijkenpikker s!!!
Heineken brouwt er nog op los in Rusland, ondanks belofte om land te verlaten
Ik drink al 40 jaar Heineken maar ik ben daar abrubt mee gestopt ivm Rusland. Ik hoop dat er meer mensen Heineken zullen Boycotten. Wat een verschrikkelijke achterbakse mannier om je produkt toch maar te kunnen verkopen en aan iedereen laten zien dat ze uit Rusland vertrokken zijn
Heineken investeert in de Russische oorlogseconomie, zo blijkt uit onderzoek van Follow the Money. Ik wil niet dat er geld van het bier dat ik koop gaat naar Rusland, waar de bloedige en wrede oorlog in Oekraine mee gefinancierd wordt. Daarom koop ik niets van Heineken meer totdat ze stoppen geld te steken in Rusland. Ik snap dat een bedrijf winst wil maken en hoop dat Heineken zich bedenkt en stop met investeren in Rusland zoals ze zelf belooft hebben.
Poor beer they can do more and more ever. Disgraced
The recent promotion of 4 x 330ml of Heinken Silver for free. They assume that everydoby has a mobile phone so it is discriminating against those who do not have a mobile phone and would like to have a physical voucher instead. They also assume that everybody can get to an actual Tesco store what about housebound disabled people who rely on delivery services. Discrimination again. Yet again these companies take for granted what the inept marketing team who came up with idea is in possession of. Dictatorship comes to mind. They never consider others. It is about time you raised the level of your commitment to your customers by including disabled and those who do not want or need mobile phones. Does not provide a good image for your company.
I love Heineken beer, especially 0% alcohol is fantastic!!!!
I have been enjoying the flavor of Heineken for about 15 years now. Today I purchased a 12 pack of Heineken Light. It was the biggest mistake I have ever made with a Heineken product. I bought a 12 pack of bottles and all I can taste is a horrible aluminum taste. I was thinking maybe possibly it was because of the cap. I wipe the top of the bottle once I opened it, absolutely did not help. I poured it in a glass, did not help. This is the most waste of money and disappointing product I have ever purchased from heineken. I hate the thought of changing beers because the taste of Heineken is just a unique taste and I very much preferred I have been a long time Drinker of beer. I have had many different beer since I was 12 years old. And I am now 55. From Heineken splits, miller, genesee, budweiser, but ice, michelob, all of their varieties and I landed on the flavor of Heineken and have not deterred from it. However, today with purchasing this and the flavor of this was the most disappointing and I there are no words to express how disappointed I am. There have been times I have had a skunk behind again and I would take that taste over this taste a million times. So sad that I experience this I'm so very very very disappointed.
Hier het zelfde probleem als onderstaande, onbegrijpelijk, gekocht bij @heineken verwacht je toch iets meer service. Zou er spontaan Budweiser van gaan drinken. Service van de Beetwulf organisatie is meer dan belabberd. Wanneer je thuistap vlak na de officiële garantieperiode kapot gaat dan zeggen ze op een nette manier ‘jammer dan, koop maar een nieuwe’. Zelfs tegen een vergoeding willen ze niet repareren. Vanuit wettelijk oogpunt dubieus, vanuit serviceperspectief bijzonder onklantvriendelijk maar vanuit duurzaamheidsperspectief al helemaal onbegrijpelijk! Neem jullie verantwoordelijkheid!
Ho acquistato lo spillatore di birra heineken blade€ 650,00 dopo 6 mesi di utilizzo non refrigera più bene chiamo il mio frigorista che mi fa un preventivo di €35 per la ricarica del gas. Vengo contattato dal servizio clienti che mi invita gratuitamente a spedire la macchina all centro assistenza tecnica perche sotto i 100€ l intervento è gratuito. Qui inizia il calvario; dopo insistenti richieste del blade nessuna traccia, mi lamento con il servizio clienti heineken che mi rimbalza all assistenza tecnica Blade; morale della favola mi mandano una foto con 4 insetti dentro il vano motore dicendo che la macchina è irriparabile per “infestazione “ confrontandomi con altri clienti truffati come me si evince che dietro tutto questo c’è una truffa vera e propria! È scandaloso come in azienda come heineken non abbia mosso un dito! Fate attenzione! È una truffa ! Ladri vi dovete vergognare! Ci metto la faccia Salvatore Guddo Id pratica 1491 Matricola blade 18247AC2052-00-0-03 Data 03/03/2022
Pessimo servizio clienti. PESSIMO. Fanno dei concorsi per i clienti Birra Messina , rispetti i loro parametri, il punto vendita emette uno scontrino con una descrizione del prodotto che loro non ritengono valida e ti invalidano la richiesta del premio. Se dovete fare dei concorsi evitate queste pessime figure perché è un vostro onere “allineare” i vostri punti vendita con le vostre strambe scelte burocratiche. MAI PIU’
niezłe piwo.........
jedno z lepszych
In the can or keg is good but the bottle is absolutely discusting
Schijnheilig bedrijf die bier met de naam Heineken niet aan Rusland levert, maar alle andere biermerken van deze firma wel. Lijkt Shell wel met dit soort trukjes. Nooit meer Heineken bier in huis.
SHOCKINGLY BAD DELIVERY SERVICE AND CUSTOMER SERVICE! how do they even have any customers left?? They use a company for deliveries that just don't care about the customer or the businesses they deliver to, they are rude, selfish, inconsistent, inconsiderate, ignorant and most probably the cheapest service Heineken can find. They don't let you know when the delivery will be and expect you to be on site out of hours and if you are not at a premises sometimes 5 hours before opening when they are they will drive away not allowing you any time to meet them and Heineken expect you to then pay for a courier to deliver you're order the next day or you wait a whole week when it is their delivey companies incompetence that is at fault. There is no business sense or even common sense in treating your customers like this Heineken, you are wasting staff wages, customers time and petrol operating in this way. I would rather pay more and go elsewhere with a higher regard and appreciation for their customers, if you are thinking of using them as a supplier DONT!
Nooit meer Heineken kopen. Boycot Rusland ook je andere producten hebben jullie geen ziel?
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