Review summary

Hays Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

MM
The manager and staff are always very…

The manager and staff are always very helpful and very friendly and polite

DY
Jess in the Amesbury branch is…

Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026

T you

Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been asking for weeks with NADIA in Keel Square, luckily they were now on sale so without any hesitation checked this destination out and after 10mins had come up with 3 nights (but 4 days because of the early flight out and late flight back) at the Hotel Bristol in the centre of Zurich for August 2026, once again it’s many thanks to LEAH for being a fine Travel Consultant and finding me yet another destination to look forward to, many thanks again LEAH.

Everything was smooth and quick

Everything was smooth and quick, Carol was very helpful giving me several options.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

999 total • Write a review

Showing 981 - 990 of 995 reviews
r
5 out of 5 stars

All the staff are fabulous wouldn’t use…

All the staff are fabulous wouldn’t use any other travel agent. So helpful with holiday ideas

Date of experience: July 29, 2025

DC
5 out of 5 stars

Usual reliable and knowledge

Usual reliable and knowledge service able

Date of experience: July 29, 2025

CK
5 out of 5 stars

A lovely ship for it's age

A lovely ship for it's age. It was very clean and furnishings well looked after in fact they looked new. Food was excellent the self service was very good they actually served the food to you and handed it back. All the crew were very smart and friendly nothing was to much. Entertainment was very good even served drinks in the theatre. Overall it was a pleasure sailing with Fred Olsen .We have already booked a cruise with them. I would highly recommend you to try it especially from Liverpool. Much better than Southampton.

Date of experience: July 29, 2025

TT
5 out of 5 stars

Very good service and very knowledgeable

Very good service and very knowledgeable

Date of experience: July 29, 2025

BS
5 out of 5 stars

Jillian from Hayes Travel Agent City Centre Nottingham

Jillian was so very helpful Gave me a lot of help as never been on a cruise or booked one before Found me a great cruise within my amount of £5000

Date of experience: July 29, 2025

L
5 out of 5 stars

Very good service

Very good service

Date of experience: July 29, 2025

BF
5 out of 5 stars

Amanda was knowledgeable helpful and…

Amanda was knowledgeable helpful and patient!

Date of experience: July 29, 2025

S
5 out of 5 stars

The staff are always pleasant efficient…

The staff are always pleasant efficient and more than helpful Nothing is too much trouble. Becca who usually books holidays for us goes above and beyond with everything she does, we always know everything is in order.If she has booked it. Thank you, Becca

Date of experience: July 29, 2025

JW
5 out of 5 stars

Leanne sorted everything out that we…

Leanne sorted everything out that we asked for in a quick and very friendly manner for our trip to Malaga

Date of experience: July 29, 2025

T
5 out of 5 stars

Your assistant Billy was so helpful and patience.

Your assistant

Date of experience: July 29, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.