Review summary

Hays Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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MM
The manager and staff are always very…

The manager and staff are always very helpful and very friendly and polite

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DY
Jess in the Amesbury branch is…

Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026

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T you

Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been asking for weeks with NADIA in Keel Square, luckily they were now on sale so without any hesitation checked this destination out and after 10mins had come up with 3 nights (but 4 days because of the early flight out and late flight back) at the Hotel Bristol in the centre of Zurich for August 2026, once again it’s many thanks to LEAH for being a fine Travel Consultant and finding me yet another destination to look forward to, many thanks again LEAH.

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Everything was smooth and quick

Everything was smooth and quick, Carol was very helpful giving me several options.

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999 total • Write a review

Showing 51 - 60 of 995 reviews
MP

Used Bradway for many years……Nichola…

Used Bradway for many years……Nichola and her team always on the ball. Never had a bad experience……..well looked after…….

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J

Always helpful.

Have used Hays before. Always helpful staff. Take time to go through options, and pricing.

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JH

We deal with Andrea

We deal with Andrea. She knows our requirements and can sort anything out.

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c

The staff were friendly

The staff were friendly, patient and informative.

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MT

Talke Branch

Kiera at the Talke branch was great. We visited the store to look for some last minute deals for 2025 and Kiera sat down with us and listened to what we were looking for. Even after we left the branch Kiera sent us emails with different deals and even found us a great deal for a cruise in 2026 that we have been wanting to do for years. Great service all round and very happy with our booking.

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a

Despite myself and my friend not having…

Despite myself and my friend not having a clue where we wanted to go or which board basis Olivia from the Washington branch showed great skill and patience. Olivia told us of some personal recommendations and we came out of the shop well pleased with our holiday booking. A credit to your work team- thank you Olivia.

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A

Claire made the booking smooth answered…

Claire made the booking smooth answered all My questions and nothing was to much bother for her . Holiday all booked within minutes

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AD

Emily is a credit to Hays Travel

Emily, the Travel Consultant was extremely friendly, welcoming, professional and efficient. She answered our many questions patiently. It is great that we still have a travel agents on our high street. It inspires confidence in customers when booking their well earned holidays.

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MB

Very helpful advice

Very helpful advice, not rushed to make decisions, happy to chat after completing booking.

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R

Very helpful

Very helpful, Izzy was perfect answering everything we asked. Thankyou Izzy.

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