Review summary

Greggs has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Kilmarnock store was very good

Kilmarnock retail park store was very good, a little busy but helpful friendly staff and piping hot food

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There is a dead bug in my daughters yum…

There is a dead bug in my daughters yum yum

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SB
As a lover of most of Greggs products…

As a lover of most of Greggs products disappointed to buy a pack of 4 chocolate caramel slices and ind not only the packaging but the recipe has clearly changed! Chocolate topping was thinner and didn't taste the same or as nice/ the biscuit tasted far more sugary and disintegrate when eating. Bad move on such a great product unlikely to buy again!

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LM
Greggs have no interest in British…

Greggs have no interest in British Foods or Culture. Greggs Sausage Rolls in 2025 only contain 18 percent Pork! They used to be made with 72 percent Pork but Greggs chosen to scrap British Culture and Foods like Pork, Chilli Beef Slices and Ham Salad Baguettes. Greggs factory in Bradford/Leeds were secretly making Ham Salad Baguettes with Beef and added sodium to make it taste like Pork and they were caught red handed by people they recruited to see why Greggs Sausage Rolls have declined in sales and made people in Belgium come down with food poisoning! Greggs would rather sell Curry Vegetable Pasties over their own countries culture and food of Chilli Beef Pasties (which are 47 percent cheaper to make) than Curry Vegetable Pasties. Another British company going down hill and what could be worse? Greggs South Asian staff barred white British customers asking for Pork Sausage Rolls and Ham Salad Baguettes in Greggs Stores claiming in Islam Pork is prohibited and Greggs will be adapting their laws! Greggs have cracked up like eggs-grrr-eggs! Humpty Dumpty will never save his soul for this stupid company that neglects its own countries foods and culture!

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Showing 101 - 110 of 996 reviews
K

Brilliant food every time great idea…

Brilliant food every time great idea involved by the app sausage rolls are the best anywhere

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JR

Love the cheese and onion pasties

Love the cheese and onion pasties and staff are so nice

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KI

Popped into Gregg's the other day

Popped into Gregg's the other day , staff were amazing and very friendly food was hot and the cakes were fresh .

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AW

Never had a problem with staff love…

Never had a problem with staff love sausage rolls bacon samwich

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TG

The Drinks are my favourite and the…

The Drinks are my favourite and the staff are so helpful.

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MC

Everything was perfect good staff

Everything was perfect good staff

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TS

Well done Greggs

I’m out and about most days and tend to use Greggs a fair bit. The food and drinks are great value and they have a very varied menu selection. Great 👍🏻 work Greggs especially the Alnwick Greggs

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KM

Very good food at good prices

Very good food at good prices

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RF

I love Greggs and the staff are always…

I love Greggs and the staff are always very friendly and helpful

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MJ

Very rude girl at frankly services…

Very rude girl at frankly services southbound M5 on her phone behind the counter, I made a joke regarding her phone use which she replied What Do You Want I said it was a joke bit of banter again replied what do you want so I said nothing I’ll leave it thanks Rude Staff, come on Greggs get a grip with your staff

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