Review summary

GO Rentals New Zealand is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

U
Great Service

Great Service

Useful
Share
K
Fast and friendly service

Fast and friendly service. When you are keen to get on the road, this is exactly what you want.

Useful
Share
oa
Awesome staff and whole process was…

Awesome staff and whole process was great. No hassles at all.

Useful
Share
Excellent service

Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 101 - 110 of 996 reviews
as

Almost everything is great

Almost everything is great. The car, the price, the staff, the clarity of rental agreement, the app.

Useful
Share
PC

Great check in and check out…

Great check in and check out experience. Car condition could be better.

Useful
Share
FC

Great service!

Fantastic vehicle! Clean, tidy an lovely to drive!

Useful
Share
U

Overall a good experience

Overall a good experience, easy pick up and drop off and the car was great throughout the trip. However, one thing they should have mentioned when the booking was made was that if you go for the basic insurance, they put a $2000 hold on your credit card. If you don't want a hold to be placed, you need to opt into the next level up of insurance which is an added cost. Since I was a tourist, I wasn't sure if the hold would incur an international transaction fee on my card, so to avoid that I went with the higher insurance protection option, but I would have prefered not to.

Useful
Share
SD

Rent from Go Rental, great experience!

Great communication, easy pick up and drop off Friendly staff. Great car. Clean and reliable near new vehicle. Good insurance offered. Would rent from Go Rental next visit without hesitation.

Useful
Share
NS

Would recommend GoRental Queenstown!

Great experience with GoRental from Queenstown airport - very fast collection and drop off with an easy to find location just outside the terminal.

Useful
Share
MB

Exceptional car hire experience

Excellent communication and service! Our shuttle driver Ross made it seamless and enjoyable. The app is easy to use and has all of the key details. Top tier.

Useful
Share
VT

good services I'm happy with go rentals.

good services I'm happy with go rentals.

Useful
Share
M

Great experience

Great experience and quality vehicle.

Useful
Share
C

Excellent from start to finish

Super easy pick up and drop off and the communication leading up to the rental was excellent. The staff were very friendly and helpful. Good value for money and very well maintained vehicle. Highly recommend

Useful
Share
Previous1•••101112•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.