All on time and works well
All on time and works well
4.7
Excellent
271 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Go Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Friendly, tidy and professional install
The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.
A great
A great, simple and straight forward process.
Only just joined. Good so far.
Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gointernet.co.uk
All reviews
271 total • Write a review
Showing 231 - 240 of 267 reviews
RL
Greatful for the improved service.
Greatful for the improved service but on occasion line speed drops below the threshold to steam Netflix in HD. Also periodic maintenance for 2 or 3 hours is abit inconvenient but they do try and do it out of peak time if it can be helped and it is always communicated in advance. All in all a good service if a hard line to your property is not an option.
Date of experience: July 11, 2018
ML
The best broadband we've had in 15…
The best broadband we've had in 15 years. Wight Wireless is knowledgable and honest in their dealings with us over the years. I can count on one hand how many companies we deal with that conduct themselves in such a manner. Questions are honestly answered and importantly, not blamed back on the customer. Price? We've saved hundreds of pounds each year since moving from BT to Wight Wireless. Yes, hundreds. Plus using a Voip service, LocalPhone (fluffybunny.eu) our phone bill with line rental has never exceeded £3 per month!
Date of experience: July 11, 2018
PS
Constantly drops out of signal and…
Constantly drops out of signal and never receive full strength that was promised and paying for.
Date of experience: July 11, 2018
SH
Superb personal service
Superb personal service, making sure that I was happy with the whole process of switching providers. Installation and support has been outstanding. Highly recommended. Genuinely seemed to understand my business needs and ensured that my new network and service meets all required standards.
Date of experience: July 10, 2018
CH
A five star review for a five star…
A five star review for a five star company.
Date of experience: July 10, 2018
TB
It’s transformed our internet…
It’s transformed our internet experience. Inspite of being relatively remote we have a first class service and speed.
Date of experience: July 10, 2018
CC
Like the train slogan 'we're getting there ' !!
This service still has its problems but as with anything new you have to give it time. The response time when things do go wrong is usually good and they give you information if things are about to disrupt service,
Date of experience: July 10, 2018
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