Review summary

Go Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All on time and works well

All on time and works well

Friendly, tidy and professional install

The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.

LA
A great

A great, simple and straight forward process.

P
Only just joined. Good so far.

Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.

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All reviews

271 total β€’ Write a review

Showing 221 - 230 of 267 reviews
MP
5 out of 5 stars

very good service

very good service and a very proffesional service at all times,we are very pleased with wight wireless,they also keep you updated on all matters/repairs etc

Date of experience: July 17, 2018

N
4 out of 5 stars

Better than what was here before

Better than what was here before, but not as good as promised. There are still drop- outs and the speed varies. Response is quite quick when there are problems, but they're too frequent.

Date of experience: July 17, 2018

CW
5 out of 5 stars

Fast reliable broadband

Fast reliable broadband, with excellent customer service.real peace of mind with no wires to go wrong no crossed lines, no call centre buried in some overseas area pretending to speak or listen to English.I heartily recommend this company to you dear reader.excellent service delivered with uncompromising efficiency.

Date of experience: July 17, 2018

MC
5 out of 5 stars

First class service from sales enquiry

First class service from sales enquiry, through installation to day to day support. Highly recommend.

Date of experience: July 17, 2018

JA
5 out of 5 stars

Outstanding Service

I have been with this ISP server for a number of years when i joined Nammitnet the forerunner to Wight Wireless. It is nice to know there is someone local if I need help at any time ie when the wire was nibbled by mice! I would not change my ISP and recommend.

Date of experience: July 17, 2018

KR
5 out of 5 stars

Excelllent service THANKYOU

Excelllent service THANKYOU

Date of experience: July 17, 2018

LV
5 out of 5 stars

Great Experience throughout

Great Experience throughout

Date of experience: July 17, 2018

AS
5 out of 5 stars

Great service

Great service Local easy to contact. Twitter feed and emails for maintenance notifications. Excellent tarrifs. For a lot of product. Highly recommended

Date of experience: July 16, 2018

V
5 out of 5 stars

Best ISP in rural IOW

Wight Wireless provides outstanding internet access for me, a resident living in rural Isle of Wight. The speed available cannot be surpasses by any current alternative, which is only copper based providers. Customer service is prompt and friendly, at all hours of the day. There are rare outages associated with adverse weather like thunder storms, but these are usually short and an inevitable side effect of type of technology. I also get my phone service through Wight Wireless, and have no issues.

Date of experience: July 12, 2018

AE
5 out of 5 stars

Excellent service and assistance as…

Excellent service and assistance as needed so far

Date of experience: July 11, 2018

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