Great store
Easy to find item in online shop. There's loads of choice andc ollection from the store was super fast. Prices were really good too. Didn't find it cheaper anywhere else.
Useful
Share
4.6
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Goblin Gaming is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Good customer support
There was confusion about an order. Something should be done about permanently out of stock items being able to be bought. Got a refund.
Useful
Share
Fast dispatch and delivery and easy to…
Fast dispatch and delivery and easy to use will again
Useful
Share
Always brilliant
Always responsive and decently well stocked, items sent in good time and brilliant service
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.goblingaming.co.uk
All reviews
100 total • Write a review
Showing 61 - 70 of 96 reviews
SJ
Goblin Gaming has become my "go to"
Goblin Gaming has become my "go to" shop for all things wargaming. I have received nothing but the best customer service from them! I highly recommend this company!
Useful
Share
EH
Another great delivery from Goblin…
Another great delivery from Goblin Gaming!
Useful
Share
DM
Great stuff
Always a pleasure to shop here, great ranges, prices and service.
Useful
Share
GW
Failed pre-order
Made a pre-order, got a receipt and then found my order was cancelled and the pre-order was no longer available to be fulfilled! Disappointed doesn't cover how I feel.after months of waiting for this items release
Useful
Share
H
Great Company
Ordered multiple times from Goblin Gaming, no issues whatsoever. Every order has always been completed and delivered in great time and condition. At 20% less than the GW price, you can't go wrong. Shame they don't have every item stocked... good for my wallet I suppose! I will continue to use this site for the foreseeable.
Useful
Share
SJ
Got my favorite card games from Goblin…
Got my favorite card games from Goblin Gaming. Fast delivery, and the games are awesome! Highly recommend!
Useful
Share
JN
Still waiting for items
Still waiting for items. It's been 20 days since I placed my order. I was told that a couple paints were out of stock and the order wouldn't be shipped until everything was back in stock. I reached out a few days ago and asked if they could ship the items that are in stock now and ship the other paints once they're back in stock. However I was told they couldn't do this unless I paid more postage and packaging. I understand this up to a certain point, but it's been 20 days with no indication if or when the paint will be back in stock. Customer support are very fast with responding, but I feel nothing has been done do rectify the 20 days.
Useful
Share
AF
Sets stuff right.
I thought hard about this review and whether I should give 5 stars. In the end I thought that my experience, although initially negative, was rectified very well and that such an effort to resolve the issue shows this company is a trusted, customer focused retailer and this is worthy of 5 stars. I have only placed one order with Goblin Gaming, a folio set of RPG books which cost over £60 (or £10 if my wife asks) in June this year, it was a pre-order and the set arrived straight after release but was dinged, the corner was bashed as the packing was just a few bits of scrunched up brown paper in a box. This packing would probably have been OK for one book but for a heavy folio set it was certainly inadequate. I crossly penned an e-mail to complain and was very presently surprised (not sure that's the right word to use) to receive a nice reply from Sophia from customer services. She offered a discount or replacement. I'm sure there are those who may take the former but I ordered this set as I wanted it in good condition and chose the latter. I was given a return label to print and even tbough I had opened the set to examine the damage it was accepted without hesitation. A replacement in some of the most secure packing I have ever had the pleasure to recieve was quickly provided...well it took a 10 days or so but much of that was because the parcel was at the postal depot through no fault of Goblingaming. Sophia kept me updated and responded quickly to any question although I'm sure she was cursing me but that's to be expected and not without cause. Anyway, is GoblinGaming a 5 star company...yes, absolutely! They have shown that when something goes wrong they can be trusted to sort it and that they are an excellent, customer focused company.
Useful
Share
AB
Order an item from this store and it…
Order an item from this store and it arrived damaged. So why 5 stars? I contacted Goblin Games and they led me through the returns process and sent out a replacement with superb packing to ensure it arrived undamaged. It's great to deal with personable companies which take care of thier customers instead of an uncaring corporation!
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.