Great store
Easy to find item in online shop. There's loads of choice andc ollection from the store was super fast. Prices were really good too. Didn't find it cheaper anywhere else.
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4.6
Excellent
100 reviews
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Review summary
Goblin Gaming is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive.
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Based on reviews, created with AISee what reviewers are saying
Good customer support
There was confusion about an order. Something should be done about permanently out of stock items being able to be bought. Got a refund.
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Fast dispatch and delivery and easy to…
Fast dispatch and delivery and easy to use will again
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Always brilliant
Always responsive and decently well stocked, items sent in good time and brilliant service
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Company details
Information provided by various external sources
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Contact info
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Website
www.goblingaming.co.uk
All reviews
100 total • Write a review
Showing 31 - 40 of 96 reviews
N
A Great Company With Super Helpful Staff
I bought two Pathfinder 2 books, one already released and one on preorder, not realising that they would not be shipped independently of each other. This is very clear on their website if you delve into the shipping section, which I had honestly not considered. However after contacting customer services, it was explained to me very clearly and politely that I could pay extra for separate shipping or wait for the preorder to come in. I ended up waiting because I wasn't in a rush for the books and was in communication with Paul at customer services for a few weeks, he was very thorough and polite, and even told me about supplier's logistical delay. The mistake was mine, and Goblin Gaming gave me options to rectify it with ease. The website is super easy to navigate, the products on offer are at very reasonable prices, and the customer services are outstanding. If you have an issue, explain it to them first and they'll help! I cannot recommend these guys enough, and Paul if you get to read this, thank you ever so much. You've got yourselves a new fan!
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S
Changes to Rewards
I had been collecting points with goblin gaming through their reward scheme since before the pandemic. I had accrued enough for a £75 voucher. Then, a few months ago, I went to redeem said voucher and the rewards system was under maintenance. When it finally came back online, I had significantly fewer points. I emailed and was told that this was because a certain amount of my points had 'expired' because only the last 12 months counted. This was a completely new policy. Had I been warned that a year expiry would be put on points then I would have spent them before they took the rewards offline. I can't help but wonder whether this was done to curb the amount of points people had accrued. I was told as a 'good will' gesture I would be given a few extra points. This was enough to buy myself a new hobby knife and not much else. I did feel my loyalty had been thrown back in my face a little bit as this was around 4 years of rewards I had collected by almost exclusively buying miniatures from Goblin Gaming. This, together with the now 15% off GW prices (no longer 20%), has seen me switch my custom to Wayland Games, who I would highly recommend.
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GP
Outstanding service
Outstanding customer service ordered yesterday and Tuesday received all items today we'll packaged and well priced with definitely use again for warhammer purchases
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NS
Thanks Goblin Gaming :)
Thanks Goblin Gaming :) Item priced generously and items delivered in perfect condition. I'm 100% using them again. Great company 👌
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BM
My order took ages to deliver
My order took ages to deliver. I appreciate one thing was out of stock but I was unaware at the time and received no notice it would take so long. That said when it was sent it arrived quickly and well packaged.
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MB
Brilliant service
Brilliant service, as always, can't rate these guys highly enough! Always arrives quickly, this particular order arrived a day earlier than the confirmed date. Only downside is what it's doing to my bank account 🤣
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