Review summary

General & Medical receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

GD

George Davies

5 out of 5 stars
Fair pricing and good cover

Compared a few companies, G&M offered the best balance of comprehensive cover and a fair price.

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MH

Marry Histon

5 out of 5 stars
good service

chuffed with how G&M handled my query. Dead easy to sort out.

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ST

Stephen T

5 out of 5 stars
Ethan was friendly and knowledgeable…

Ethan was friendly and knowledgeable and, from the outset, he made what could have been a difficult subject (my not wanting to renew) very easy to discuss. He made me almost feel like signng up again!

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JJ

James Johnson

5 out of 5 stars
Fantastic Experience

I had a fantastic experience overall with G&M, right from the initial quote stage through to a recent claim. All my questions were answered by the sales team. They never made me feel rushed or pressured. When it came to making a claim for some physiotherapy, the claims team was extremely helpful and efficient throughout.

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All reviews

349 total • Write a review

Showing 41 - 50 of 345 reviews
LC

Better value

Switched mainly on price. Saving about £50 a month compared to my old lot. Seems decent.

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JM

Paid out

Bit of a wait getting the claim approved which was annoying. But, fair play, they did pay out as promised

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JG

Seems decent value so far

Switched a few months back 'cos my old provider put their prices up again. Haven't needed to claim yet but the sign-up was easy enough online. Policy documents seem clear, covers what I need it to. Price is more reasonable than the last lot. So far, so good.

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JT

Friendly & Professional Service

Friendly, helpful and professional service

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d

company refused to honour a claim for a consultation and an MR

company refused to honour a claim for a consultation and reimburse a single anatomical site MR scan. they requested a clarification letter from the consultant even though the first letter was obvious and despite repeated phone calls and exhortation from our insurance broker they again demanded a further letter from the consultant - this was insulting to the surgeon and a huge waste of time, after several months we paid out of our own pockets - the insurance is not legitimate - as the policy holder and a medical professional i found the actions of this company to be bogus

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SM

Had to claim for some dental work

Had to claim for some dental work. Process was surprisingly simple. Paid out quickly too. Recommended.

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BS

Nice to see a company that actually

Nice to see a company that actually picks up the phone

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CR

Thank You, Everyone

Thank you G&M team

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TH

Ethan was very helpful and got…

Ethan was very helpful and got everything sorted for us

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TB

great service

I appreciated that the team took their time explaining the options with me. I never felt rushed, and they made sure I understood everything before going ahead.

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