Fresh Roasted Coffee LLC is a specialty coffee and tea retailer that has been serving customers for over a decade. The company offers a diverse selection of more than 100 types of specialty coffees, organic teas, and botanicals, catering to coffee and tea enthusiasts looking for high-quality products. In addition to beverages, Fresh Roasted Coffee provides brewing and storage equipment to enhance the customer experience. Targeting both individual consumers and gift buyers, Fresh Roasted Coffee emphasizes its commitment to quality, including offerings such as organic and decaffeinated options. The company also provides free shipping on orders over $50, making it a convenient choice for customers seeking to explore a variety of flavors and products. With a user-friendly website, customers can easily browse the catalog and take advantage of subscription options for regular deliveries.
Reviewers frequently report negative experiences with Fresh Roasted Coffee, citing customer pain points more often than praise. Common complaints include product, coffee, roasted, company.
A smaller set of reviewers mention positives such as great, coffee, fresh, roasted. Overall sentiment is predominantly negative based on 5 reviews and an average rating of 2.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.6 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“This company is a stone cold scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.6 out of 5 (poor) | 67 out of 100 | — | 5 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Fresh Roasted Coffee is #5 of 5 on overall rating in this group.
5 reviews of Fresh Roasted Coffee. Filter by what matters to you.
Over a year ago
I've been ordering roasted coffee beans from Fresh Roasted for a number of years. I always receive my order on time and packaged in a resealable bag that keeps my beans fresh until my next order. In... See more
Over a year ago
Great coffee and really the only good option for those who like very fresh coffee at good prices. You can pick your favourite origin and roast. Mine is Brazil medium dark or Guatemala. I noticed they... See more
Over a year ago
Fresh Roasted Coffee, LLC has a delightful webpage and positive reviews. Because of it, I ordered a 96 K-cup flavored coffee variety pack. Unfortunately, I didn't like the coffee and contacted them on... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 60% are 1–2★.
They are not selling fresh roasted beans. For fresh roasted espresso beans there should be some oil left on the bean itself. The beans I received yesterday have been sitting in a warehouse for over a month. Read the 1-star reviews for this company and you will get the picture. Maybe the 5-stars are from that Nigerian prince. This company is a stone cold scam.
I've been ordering roasted coffee beans from Fresh Roasted for a number of years. I always receive my order on time and packaged in a resealable bag that keeps my beans fresh until my next order. In addition their customer sevice and communication is great. Fresh Roasted Coffee is a great company to deal with!
Great coffee and really the only good option for those who like very fresh coffee at good prices. You can pick your favourite origin and roast. Mine is Brazil medium dark or Guatemala. I noticed they had poor reviews so I thought I would share my good experience. I have ordered from them many times over a period of 6 years.
Fresh Roasted Coffee, LLC has a delightful webpage and positive reviews. Because of it, I ordered a 96 K-cup flavored coffee variety pack. Unfortunately, I didn't like the coffee and contacted them one day after arrival to return it for a refund. When I did, they told me, "...we are unable to process returns or exchanges for products that have been opened or partially used". I read the return policy before ordering and the first line of their policy states, "If you are unsatisfied with your coffee or tea purchase from freshroastedcoffee.com for any reason, please contact us within 14 days of receiving your delivery". After getting their email, I looked again and saw the third paragraph which says, "To receive a full refund, all unused product(s) must be returned, unopened and in the original packaging, at the customer’s expense." Maybe it's just me, but IMHO, every single remaining K-cup (94 of them which they haphazardly threw in a box), ARE still unopened, in their original packaging, and can be resold. They just refuse to do so. And even if there is some federal health issue with returns, they could still refund my $$ but choose not to. Nothing infuriates me more than a company that doesn't stand behind their product. This coffee is weak and tastes bad, at least to me. If it were an opened bag of ground coffee, I might understand. But I don't understand a company that isn't willing to stand behind their product and make their customers satisfied. And to add insult to injury, they ignored my subsequent email asking to reconsider. So the bottom line is, DON'T TAKE A CHANCE WITH FRESH ROASTED COFFEE, LLC because if you don't like it, you're screwed.
Scam! They lie about delivery time Review by Anonymous User They took my money, allowed me to pay extra for “2-day shipping” and after 9 days I have nothing. I had planned to have it delivered to where I was staying on business because the product tastes great, however I contacted customer service 5 times and I was ignored, the shipping was done whenever they felt Like it, even though I was a return customer ordering cases of their product in the past. So if you want to buy from a company where they ignore problems and basically scam you with saying 2 day shipping and taking your money, then do what I did so you can write a review like this and have your money wasted and the product sent to an empty house!
Fresh Roasted Coffee LLC is a specialty coffee and tea retailer that has been serving customers for over a decade. The company offers a diverse selection of more than 100 types of specialty coffees, organic teas, and botanicals, catering to coffee and tea enthusiasts looking for high-quality products. In addition to beverages, Fresh Roasted Coffee provides brewing and storage equipment to enhance the customer experience. Targeting both individual consumers and gift buyers, Fresh Roasted Coffee emphasizes its commitment to quality, including offerings such as organic and decaffeinated options. The company also provides free shipping on orders over $50, making it a convenient choice for customers seeking to explore a variety of flavors and products. With a user-friendly website, customers can easily browse the catalog and take advantage of subscription options for regular deliveries.
This profile hasn't been claimed by the business owner.
