Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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Ian Langdon
Ian Langdon
1 reviews
over 6 years ago
5 out of 5 stars

Easy to use, great prices and outstanding service

We have now used Freightera for more than 10 freight shipments across Canada and the US over the past 12 months. Just an exceptional team of customer support reps that take every measure to ensure things run smoothly. Anyone with experience dealing with freight companies understands just how difficult that is :) Modern technology with fast, easy quotes paired with prompt, dependable support. Look forward to many more years of business together.

Helpful?
over 6 years ago
1 out of 5 stars

My order was not picked up on the…

My order was not picked up on the promised day,.Also, when I tried to call no one answered the phone. I won't be using this service again

Helpful?
Bob Carnie
Bob Carnie
1 reviews
over 6 years ago
5 out of 5 stars

Freightera

Freightera - was a pleasure to work with, they were extremely patient with me as I shipped three crates to Philly of artwork. At all stages they walked me through the Custom details of doing this and recommended great brokers on both sides of the Border. Efficient, and good to their word.. Bob Carnie Alternative Photoservices Toronto Ont

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over 6 years ago
5 out of 5 stars

It was relief communicating with…

It was relief communicating with helpful crew that care. They were always on disposition and willing to help. Haven't felt that I was annoying to them since we had to communicate through a lot of emailing with many people from my company who were also included in correspondence. Very patient and professional Deana Babovic was my go-to person and she was very professional and kind. Looking forward to do business with your company again.

Helpful?
customer
customer
1 reviews
over 6 years ago
5 out of 5 stars

I absolutely adore our rep

I absolutely adore our rep. He has been fast, efficient, and always willing to help me with all my questions

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Frank Holler
Frank Holler
1 reviews
over 6 years ago
5 out of 5 stars

Our experience with Freightera’s…

Our experience with Freightera’s customer service was very positive (e.g., quick response time for quotes, questions, etc.) and in most cases we are able to obtain lower shipping costs than from existing suppliers who already obtain discounted rates with many carriers. Please work on improving your delivery tracking as it would be very helpful to know precisely when our goods will be delivered.

Helpful?
Marc
Marc
1 reviews
over 6 years ago
5 out of 5 stars

Awesome rates

Awesome rates, and easy to use!

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over 6 years ago
5 out of 5 stars

Excellent service

Excellent service, fair price.. reliable.. recommend it .

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Glenn Pineau
Glenn Pineau
1 reviews
over 6 years ago
5 out of 5 stars

Above and beyond the call of duty!

When our supplier used an incorrect address on our shipment, which we needed very badly, Julien was instrumental in helping us resolve the mix-up. It was refreshing to work with a company that cared about a small business' shipping issues and they're not just a 9 - 5 kind of company when a problem pops up. And their prices are always competitive. Thanks for coming on the logistics scene Freightera.

Helpful?
customer
customer
1 reviews
over 6 years ago
5 out of 5 stars

I have shipped a few times with…

I have shipped a few times with Freightera, always pleasant to deal with and get the answers for you. The shipments have arrived as scheduled.

Helpful?
over 6 years ago
5 out of 5 stars

Thanks

Thanks. Every thing was as arranged, on time, on price

Helpful?
customer
customer
1 reviews
over 6 years ago
5 out of 5 stars

Had a little bit of difficulties at the…

Had a little bit of difficulties at the start but customer service was able to help out and resolve the problem quickly. Have had 2 shipments with them so far and they have helped reduce shipping costs for us significantly.

Helpful?
Tarique
Tarique
1 reviews
over 6 years ago
5 out of 5 stars

Excellent service

Excellent service, got best quote

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customer
customer
1 reviews
over 6 years ago
5 out of 5 stars

Awesome company

Great customer service!

Helpful?
Costco
Costco
1 reviews
almost 7 years ago
1 out of 5 stars

Did not pick up product on scheduled…

Did not pick up product on scheduled date, and no call, no email explaining why.

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almost 7 years ago
4 out of 5 stars

I appreciate the dedicated customer…

I appreciate the dedicated customer service.

Helpful?
almost 7 years ago
5 out of 5 stars

Great service,respected the pick up…

Great service,respected the pick up date and delivery was delayed due to weather. Wished that a message was sent to my contact/me to advise that there was a delay. other than that awesome pricing also.

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Hani
Hani
1 reviews
almost 7 years ago
5 out of 5 stars

So far the job has been done right

So far the job has been done right

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C. Levangie
C. Levangie
1 reviews
almost 7 years ago
5 out of 5 stars

quick and Easy to use

quick and Easy to use

Helpful?
customer
customer
1 reviews
almost 7 years ago
5 out of 5 stars

Freightera sent info, speedy transport dropped the ball, freightera fixed it.

Freightera sent pick up information to Speedy transport but Speedy transport was not able to confirm receipt, leading to confusion at pick up. Thank you Freightera for clearing this up.

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