Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Scheduled a pick up using the website…

Scheduled a pick up using the website to fill out relevant details. Driver went to P/U location and it sounds like a combination of logistics and Pick up site errors however, driver didn't know what he was picking up and warehouse attendant didn't know of what he was supposed to pick up. Please read the data inputs on your bill of lading and or online receipts. All information is there in plain site. We're now 16 hours behind planning. First time the shas happened with this company so they're still 95% dependable. Update *** Freightera was able to rectify my issue by getting my deliveries on a dedicated truck and expedited to my venue in the span of a couple of hours. They truly exemplify great turnaround customer service. Thanks Freightera!

Helpful?
customer
customer
1 reviews
5 months ago
1 out of 5 stars

No commitment on timing

No commitment on timing. Poor communication. very hard to get hold of someone there. even when you leave instructions for pick up no one reads or follows.

Helpful?
5 months ago
5 out of 5 stars

Freightera has become our go to shipper/broker

Easy to place the shipment/order. Received emails giving play by play as to what is happening with the shipment. And of course....price.

Helpful?
customer
customer
1 reviews
5 months ago
1 out of 5 stars

They changed the prices after…

They changed the prices after confirming the shipment.

Helpful?
Richard A
Richard A
1 reviews
5 months ago
5 out of 5 stars

A seamless process!

A seamless, easy process, much less taxing than other freight shipments I've done. Fast delivery!

Helpful?
5 months ago
1 out of 5 stars

Quote id 27813f

Quote id 27813f We waited all day and no one showed up to pickup, i called Day & Ross after a long time they find out but cannot confirm pickup for the day, waisted all day waiting and we don’t know if it will be picked up on Monday the 30 We don’t have any update

Helpful?
Val
Val
1 reviews
5 months ago
5 out of 5 stars

Customer Service/Transparency

I find that all the customer service people are very responsive and I like the transparency of the companies that are quoting on our shipment

Helpful?
Customer
Customer
1 reviews
5 months ago
5 out of 5 stars

Easy to Use

Easy to use, fast, great customer service

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

It was easy to process

It was easy to process

Helpful?
5 months ago
5 out of 5 stars

Never had a problem with the Freightera…

Never had a problem with the Freightera platform or any employees ( eager to help and answer any questions ). Freightera has been our only shipper for over 10 years.

Helpful?
Russ
Russ
1 reviews
5 months ago
5 out of 5 stars

Time saver and great experience with support

I was new to shipping freight and these guys made it super easy. Fast responses from support, and got me a much better price than I was offered when booking direct with the logistics companies. The ability to see a dozen different shipping options side by side is an incredible time saver and instant relief that I'm making a good choice. Will definitely use Freightera for all my freight going forward.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

great

Great service

Helpful?
Jeffrey S
Jeffrey S
1 reviews
5 months ago
5 out of 5 stars

Great logistics company!

Freightera has been great to deal with. Sarah is a very good communicator, we appreciate such quality service!

Helpful?
5 months ago
5 out of 5 stars

I love freightera :)

I love freightera :)

Helpful?
6 months ago
5 out of 5 stars

Absolute perfect experience!

Absolute perfect experience and will be using them going forward!

Helpful?
Bruce Blosil
Bruce Blosil
1 reviews
6 months ago
1 out of 5 stars

My pallet was not picked up as…

My pallet was not picked up as scheduled and no attempt to contact us to explain.

Helpful?
customer
customer
1 reviews
6 months ago
1 out of 5 stars

NO DRIVER SHOWED UP TO PICK UP SHIPMENTS

NO DRIVER SHOWED UP TO PICK UP SHIPMENTS

Helpful?
DK
DK
1 reviews
6 months ago
5 out of 5 stars

Hassle free and smooth experience

Hassle free and smooth experience. Freightera is really responsive to questions and friendly. We would highly recommend Freightera to anyone who asks about LTL shipments.

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Kaitlin Clay
Kaitlin Clay
1 reviews
6 months ago
5 out of 5 stars

I absolutely love Freightera

I absolutely love Freightera, everyone who works there is so kind and is always able to help us when we need it. They are great with communicating with us, and have the best prices! Definitely recommend them to everyone!

Helpful?
6 months ago
5 out of 5 stars

Positive Experience, easy to use

We have only used Freightera on a few occasions, based on a recommendation from one of our suppliers. To date, we have arranged both locally and out-of-province shipments throught them, and our experience has been positive. Deliveries have been timley, and service from carriers chosen has been professional.

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