Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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Filter by rating:
Zach Fang
Zach Fang
1 reviews
6 months ago
1 out of 5 stars

online estimate way off.

online estimate way off.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Predictability

Predictability, ease of task accomplishment, prompt support. Love using Freightera!

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

The pricing was very good as was the…

The pricing was very good as was the transit time. The cross border shipment went extremely smooth

Helpful?
customer
customer
1 reviews
6 months ago
1 out of 5 stars

Bad experience

Bad experience. I book a pickup and waited all day for the truck to come until I decided to call and find out what time the truck will be coming then I was told they gonna call the trucker I call back again as I’m still waiting … only to find out the truck left as he picked up more loads than expected and cannot do my pickup.. like when you plan to tell me?? And I really needed my delivery.. this is second time having delivery problems… if this continues I will start looking for other companies.

Helpful?
David
David
1 reviews
6 months ago
5 out of 5 stars

Very quick

Very quick, helpful, knowledgeable, professional. And it's not just this time. I have used Freightera in the past and always have the same great experience.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Shipments easy to handle.

Shipments easy to handle. would be cool to have a sku system that can copy prior shipped products to reduce input.

Helpful?
Cathy
Cathy
1 reviews
7 months ago
5 out of 5 stars

Great Service

Great Service. Great Price.

Helpful?
Nathan T
Nathan T
1 reviews
7 months ago
5 out of 5 stars

Received in record time

Received in record time

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Consistent excellent service and rates

We have used Freightera since 2023. The platform is easy to use for LTL quoting and booking and offers better rates than competitors. We value our great relationship with our amazing account manager, Sarah Copeland! We know that we don't have to worry when Sarah is handling our FTL shipments- and that is invaluable!

Helpful?
7 months ago
5 out of 5 stars

Fast and very competitive quotes

Fast and very competitive quotes. Easy to use platform. Incentives for continuous users. Any and all issues are quickly addressed by their client help team.

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customer
customer
1 reviews
7 months ago
5 out of 5 stars

Website easy to use

Website easy to use. Prices are fair-good. Great to support another Canadian Company.

Helpful?
Dave
Dave
1 reviews
7 months ago
3 out of 5 stars

Too many Emails for each shipment.

Too many Emails for each shipment.

Helpful?
Cole
Cole
1 reviews
7 months ago
5 out of 5 stars

Amazing service, friendly and helpful staff!

Freightera is a great service that our business uses regularly, in order to schedule our LTL shipments. They make getting and comparing quotes super easy and accessible, with multiple options for delivery/pickup. The customer service team is absolutely amazing, they're respectful, prompt and always happy to help. We would recommend them to anyone, keep up the great work!

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Easy to use

Easy to use, quick to put to quote together.

Helpful?
Afton
Afton
1 reviews
7 months ago
5 out of 5 stars

Freightera has great customer service

Freightera has great customer service. If there is any problem with a carrier they are always on it and I don't have to worry about it myself. The rates are also very good. I use to check with other brokerages and they are always the lowest.

Helpful?
Fady Zaki
Fady Zaki
1 reviews
7 months ago
5 out of 5 stars

A leader in the field - highly recommended!

This company delivers the best freight service I could ever find. Last week, there was a delivery challenge (outside their control) but they still helped step by step to ensure delivery is completed and the customer is happy. That is why I have been using them for 5 years. Nevena, you are star! Thank you for the hard work.

Helpful?
7 months ago
5 out of 5 stars

very good customer service

very good customer service, helpful, knowledgeable

Helpful?
Ren Scrap
Ren Scrap
1 reviews
7 months ago
5 out of 5 stars

At our company we were looking for a reliable shipping company.

At our company we were looking for a freight company that could bring us some merchandise from different places within Canada and the US. After looking with many companies, we found Freightera and was simply amazing. The whole process didn't take long and for the merchandise to be in our office was very fast. All the pallets were taken good care off. Also when crossing the border, they kept me informed all the time and they were in touch with our custom broker. I will definitely use their services again. Also in our office we don't have a dock and they made it work, basically gave us all the options needed.

Helpful?
7 months ago
5 out of 5 stars

Freightera is one of the best shippers…

Freightera is one of the best shippers we've ever used. Trust me you won't find a better company for your shipping needs! We do a lot of business in the USA, they always get us the best quotes! Nevena is an amazing broker, she's definitely done a good job filling Julien & Brent's shoes =) Give that girl a raise!

Helpful?

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