Helped very efficiently when I needed…
Helped very efficiently when I needed it thank you

Footasylum is an online retailer specializing in footwear, apparel, and accessories. The company offers a wide range of products from popular brands, catering primarily to fashion-conscious consumers who are interested in streetwear and contemporary styles. With a focus on providing high-quality products, Footasylum aims to meet the needs of both casual shoppers and dedicated sneaker enthusiasts. The target market for Footasylum includes young adults and teenagers who are looking for stylish and comfortable footwear and clothing options. The company's website, www.footasylum.com, features a user-friendly interface that allows customers to browse and purchase items easily. By offering a diverse selection of products, Footasylum positions itself as a go-to destination for those seeking the latest trends in fashion and footwear.
Footasylum receives high praise for its fast delivery and excellent customer service, with many reviewers highlighting the helpfulness of staff like Shaeik and Hannah in resolving issues efficiently. Customers appreciate the wide variety of clothing brands available and the overall quality of products, often noting that items arrive in great condition and on time.
However, some negative experiences emerge, particularly regarding delivery issues, with one reviewer labeling the company a "scam" after facing problems with their order and address. Others express frustration over missing items and the lack of support from certain staff members during these situations. Despite these complaints, the majority of feedback remains overwhelmingly positive, showcasing Footasylum as a reliable shopping destination. Overall, the sentiment is largely favorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 100 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 100 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“I am always happy to purchase the items as footasylum provides a fast delivery and great customer service”
“SCAM SCAM SCAM”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Footasylum is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.6).
100 reviews of Footasylum. Filter by what matters to you.
Helped very efficiently when I needed it thank you
Very quick in responding and excellent explanation!! Well done!!!
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Chloe has made my experience lovely by helping me get my issues sorted smoothly she is kind as well I had a wonderful experience
Excellent service from Chloe via Instagram messaging. I had been unhappy with the service I received using the live chat function so contacted Footasylum on Instagram and explained my situation. Chloe sorted it out really quickly, and I'm really grateful for her help.
Excellent product delivered within 24hrs of ordering will definitely shop here again
I contacted footasylum today due to having a few issues , I spoke to Tatiana and my issues was dealt with promptly etc I was happy with the service I received, thanks again
Chloe was very helpful and understanding
Great comuntiaction and help from Tanveer. Resolved quickly and efficiently.
Amazing placed an order and it was ready next day !
Issy was great, quick fast replies via instagram and even though I messed up the refund request she sorted this for me quickly and efficiently. Thank you issy!
Found it thanks
Excellent service… Speedy dispatch and delivery. Recommend. Thank you 🤩
Good products, good prices, great delivery.
i spoke to hannah who was really good and explained it all really well to me and answered any questions i had really quick and detailed.
Elias was incredibly helpful and attentive. I placed an order but chose the wrong size. He helped to arrange a cancellation and assisted with reordering online. This specific NB colourway is only available at FTA. Thanks so much!
Footasylum is an online retailer specializing in footwear, apparel, and accessories. The company offers a wide range of products from popular brands, catering primarily to fashion-conscious consumers who are interested in streetwear and contemporary styles. With a focus on providing high-quality products, Footasylum aims to meet the needs of both casual shoppers and dedicated sneaker enthusiasts. The target market for Footasylum includes young adults and teenagers who are looking for stylish and comfortable footwear and clothing options. The company's website, www.footasylum.com, features a user-friendly interface that allows customers to browse and purchase items easily. By offering a diverse selection of products, Footasylum positions itself as a go-to destination for those seeking the latest trends in fashion and footwear.
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