Florsheim Shoes is a prominent online retailer specializing in men's footwear and accessories. The company offers a diverse range of products, including dress shoes, casual shoes, sandals, and boots, catering to various styles and preferences. Florsheim is known for its commitment to quality and comfort, providing options that blend modern design with traditional craftsmanship. Targeting primarily men and their footwear needs, Florsheim also features a selection for kids, making it a suitable destination for families seeking reliable and stylish shoe options. In addition to footwear, the company provides a variety of accessories such as belts, socks, and shoe care products. With a focus on customer satisfaction, Florsheim Shoes aims to deliver an extensive collection that meets the demands of today’s consumers within the shopping and fashion category.
Florsheim Shoes receives significant criticism from customers, particularly regarding their online shopping experience. Many reviewers express frustration with poor customer service and issues with product quality.
Common complaints include receiving the wrong items, difficulties with returns, and inconsistent sizing, leading to disappointment in their purchases. While some customers appreciate the quality of the shoes themselves, noting specific models like the Monroe, the overwhelming sentiment is negative, with many stating they will not order online again. Additionally, the hidden fees for returns have left consumers feeling misled. Overall, despite a few positive remarks about specific shoe styles, the majority of feedback highlights a troubling trend of dissatisfaction with Florsheim's online service and product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 15 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 1.5 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“Hopefully their quality of service remains the same with the quality shoes they are selling”
“Extremely Disappointed with Florsheim's Service I have been a loyal Florsheim fan for years, even before moving to N...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Website & app | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 2.0 out of 5 (poor) | 2.3 out of 5 (poor) | — | 15 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Florsheim Shoes is #4 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 1.4).
15 reviews of Florsheim Shoes. Filter by what matters to you.
Bought a lack pair of shoes "duke" on line. I was a bit leery as my usual purchases are from shoe retailers. But to my pleasant surprise,the whole process was a breeze and bought another pair " duke" brown with the same excellent results. Hopefully their quality of service remains the same with the quality shoes they are selling.
Monroe's Family Shoe Center in Monroe, NC is phenomenal! They have an ABC Board Certified Pedorthist on-site specializing in supportive footwear and customized orthoses! I am a diabetic and also recently was suffering with hammertoe. I went in since they have apex shoes (good shoes for diabetics) and he measured my feet, told me my shoes were too small & recommended a wide shoe and a 1/2 size bigger. He also made an insert customized to my foot and I have been a happy camper ever since. I swear I just want to scream it out to the world that this small shop is BIG on identifying and finding solutions for proper footwear for anyone suffering from plantar fasciitis, arthritis, foot deformities and even sports related injuries.PLEASE, take the time to go see them. You will not regret it and it can change your quality of life. They are at 1002 Skyway Drive in Monroe 28111
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Great footwear selection and amazing customer service! I have small-sized feet and it's always a struggle to find dress shoes of my size. I went to the South Melbourne Shop in 311 Clarendon St, the shop attendant, Tracy, went above and beyond to find a great pair of shoes for me. I could not be happier! They offer pretty good prices too!
Florsheim Shoes is a prominent online retailer specializing in men's footwear and accessories. The company offers a diverse range of products, including dress shoes, casual shoes, sandals, and boots, catering to various styles and preferences. Florsheim is known for its commitment to quality and comfort, providing options that blend modern design with traditional craftsmanship. Targeting primarily men and their footwear needs, Florsheim also features a selection for kids, making it a suitable destination for families seeking reliable and stylish shoe options. In addition to footwear, the company provides a variety of accessories such as belts, socks, and shoe care products. With a focus on customer satisfaction, Florsheim Shoes aims to deliver an extensive collection that meets the demands of today’s consumers within the shopping and fashion category.
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