Review summary

First4Lawyers is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Great service

Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service

fs
Very friendly very helpful and took the…

Very friendly very helpful and took the time to listen to me well recommended.

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.

Very good advice helped me to clarify…

Very good advice helped me to clarify things

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All reviews

1,000 total • Write a review

Showing 881 - 890 of 996 reviews
D
5 out of 5 stars

Excellent experience.

I’ve never made a claim before so I was quite nervous but Holly called me, put me at my ease and then went through all the details carefully and concisely. She explained everything clearly to me and then arranged a lawyer who then contacted me directly. I am extremely happy with the procedure and the result. Thank you Holly.

Date of experience: August 13, 2024

A
5 out of 5 stars

I’m very satisfied with my phone call…

I’m very satisfied with my phone call today, Shanice was very understanding and condoling towards my situation which made me feel more at ease speaking about what happened in more detail

Date of experience: August 13, 2024

PC
5 out of 5 stars

Polite

Polite, knowledgeable and very understanding pleasure to deal with.

Date of experience: August 12, 2024

DA
5 out of 5 stars

Emily was super kind and helpful and…

Emily was super kind and helpful and put me at ease. Hopefully the next stage of the process with the solicitors is as easy.

Date of experience: August 12, 2024

S
5 out of 5 stars

Clear,polite advice

Clear, helpful,constructive advice

Date of experience: August 12, 2024

M

Mk

US

5 out of 5 stars

The company was great

The company was great, holly was extremely lovely and kind, and understanding. She was extremely helpful with everything

Date of experience: August 12, 2024

J
5 out of 5 stars

A genuine and constructive conversation…

A genuine and constructive conversation and felt understood. Clear guidance for next steps. Good work

Date of experience: August 12, 2024

D
5 out of 5 stars

They were lovely

They were lovely, sweet and helpful.

Date of experience: August 9, 2024

MN
5 out of 5 stars

Helpful and friendly service from…

Helpful and friendly service from operator, thank you for your help

Date of experience: August 9, 2024

V
5 out of 5 stars

Jake was very happy to help and also…

Jake was very happy to help and also very polite and understanding. He got me through to somebody immediately and my case is now being looked at.

Date of experience: August 9, 2024

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