Review summary

First4Lawyers is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Great service

Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service

fs
Very friendly very helpful and took the…

Very friendly very helpful and took the time to listen to me well recommended.

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.

Very good advice helped me to clarify…

Very good advice helped me to clarify things

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
S
5 out of 5 stars

Ashley got straight to the point

Ashley got straight to the point, as I was unsure of what I should do which made my enquiry easier which I am grateful for Thank you Ashley

Date of experience: June 30, 2025

A
5 out of 5 stars

Patient, professional and empathetic

The lady I spoke to was very empathetic and took the time to discuss what is a quite complex matter.

Date of experience: June 27, 2025

SJ
5 out of 5 stars

Daisy was lovely

Daisy was lovely, she listened to everything I had to say and took her time. She has handed me over to the solicitors now and I shall have to see what happens.

Date of experience: June 27, 2025

S
1 out of 5 stars

Shocking.

Was told to change the review but here we go again. I initially queried with regards to a potential personal injury claim however according to them, due to the the long process it took for my ‘injury’ to occur, they refused to take my case on board, not knowing that injuries can take time to develop as if every human is the same in their eyes. I also explained it took a while due to personal and mental health issues and I also explained that claims can be made up to 3 years, yet they neglected that right although its within the law, they still refused to take my claim on. I wouldn’t reccomend stuck up companies like this at all, found elsewhere and they were amazing. Your loss

Date of experience: June 27, 2025

S
5 out of 5 stars

I was listened to and was taken…

I was listened to and was taken seriously with a positive attitude and was treated with respect.

Date of experience: June 26, 2025

zc
5 out of 5 stars

Was friendly and easy to understand

Was friendly and easy to understand

Date of experience: June 26, 2025

JM
5 out of 5 stars

Happy customer

Very helpful, pleased with the service.

Date of experience: June 26, 2025

H
5 out of 5 stars

Helpful and supportive

Daisy who I initially spoke to via WhatsApp was so helpful and despite problems with being able to verbally communicate made me feel comfortable and assured me they would try again later in the day and even tried the following day. Daisy was supportive throughout and I really appreciate her effort.

Date of experience: June 26, 2025

MD
5 out of 5 stars

Denise

Made it calm and could take to was very informative and put me at ease at once

Date of experience: June 26, 2025

GP
5 out of 5 stars

Very understanding and helpful dealing…

Very understanding and helpful dealing with the situation

Date of experience: June 25, 2025

Previous1•••345•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.