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Review summary
Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.
Jess was excellent
Professional , independent and courteous.
Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.
How the attitude of 2 people can be so different !
Having just moved into a new house where the previous owners didnโt bother to clean the oven when they left, finally I have had my oven cleaned by the fantastic David ! This was after the first appt a week and half ago was cancelled after a different guy turned up looked at the oven and said it was too dirty to clean and quickly left !! After calling fantastic services they rescheduled and after seeing photos promised that my oven wasnโt too dirty and would be cleaned by the next person.
David was punctual, efficient, polite and really did everything to clean the oven. An absolute pleasure and I would definitely let him come back to clean the oven again !! The first guy wasted my time and potentially could have wrecked the reputation of fantastic services by his attitude so itโs good David has now saved their reputation!
Thank you so much fantastic services for sending me one of the fantastic gardeners I could ever ask for. He was so skilful so professional he showed so much enthusiasm in his job. He showed so much initiative in what he was doing up and he was polite. thank you so much Stoyan . One of the best gardeners Iโve ever come across recommending highly will always be requesting him back five stars to him.
The team were on time, they were prompt, they did a fantastic job with our garden. We needed de-weeding, and lawn mowing and they made the garden look absolutely wonderful. Both workers were efficient and friendly and did a great job. We are extremely happy with the service they provided.
I was very happy with the way the job was done. The team arrived on time and got to work straight away. I told them what needed to be done and the job was done and the garden was left looking great.
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