Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total • Write a review

Showing 701 - 710 of 812 reviews
LS
5 out of 5 stars

We had a front door & glass side panels…

We had a front door & glass side panels fitted, I must say I am so impressed TOP QUALITY. Mark and Damien were very professional & did a fantastic job fitting it, they were very hard workers, would definitely give them FIVE STARS***** Thanks again from Linda & Paul

Date of experience: June 8, 2020

c
4 out of 5 stars

The fitters were very good n did a…

The fitters were very good n did a excellent job very professional in way they carried out there job very clean and tidy in cleaning up after themselves n taking all there rubbish making a very professional job inside and out I can’t recommend them enough

Date of experience: June 8, 2020

I

Ian

US

5 out of 5 stars

New door and window installed.

New door and window installed. Excellent job.

Date of experience: June 8, 2020

NH
5 out of 5 stars

Such a pleasant transition from quote to installation

Such a pleasant transition from quote to installation, Highly recommended and within our budget.

Date of experience: June 7, 2020

sd
5 out of 5 stars

Very impressed with this company from…

Very impressed with this company from start to finish, Neil and Kai fitted new windows and doors for us, very hard working, professional, came early morning, worked non stop all day (no lunch breaks), Very pleased with the end results, would highly recommend this company and would use them again.

Date of experience: June 6, 2020

cM
5 out of 5 stars

A job well done with a nice clean and…

A job well done with a nice clean and tidy finish

Date of experience: June 5, 2020

GD
5 out of 5 stars

New front door windows and extension EYG

Had a new front door and windows before xmas then extension started in January due to weather and coronavirus issues it was completed early june. All work top notch and the lads working on it were great i would recommend EYG

Date of experience: June 5, 2020

c
3 out of 5 stars

Had all new windows last week

Had all new windows last week, quality spot on, hard working guys. Sadly cement inserts around window sills began cracking on day two some even loose to the touch now. Had ask for brick inserts but was talked out of it, one window sill scratched and silicone that was put on wet cement didn’t stick. Have sent email to head office asking to send someone to have a look. Yes I know it’s hard for all at the moment, I appreciate that, but bar having email acknowledged by a lady in the office haven’t heard back from anyone in the right department after now a week and a half. If it wasn’t for those gripes would recommend in an instance. Insist on brick inserts.

Date of experience: June 3, 2020

C
5 out of 5 stars

EYG windows & porch

We were very impressed with the quality & efficient work force all worked well to give us our new look home Thank you R & A Marsden.

Date of experience: June 3, 2020

AS
5 out of 5 stars

Very good quality product

Very good quality product, expertly installed by Lee and Gas you could hardly tell that Windows had been taken out and new ones fitted

Date of experience: June 2, 2020

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