Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total • Write a review

Showing 681 - 690 of 812 reviews
AV
5 out of 5 stars

From the Salesman right the way through…

From the Salesman right the way through to the installation team every thing was completed in a professional & timely manner. Would always recommend EYG.

Date of experience: June 19, 2020

c
5 out of 5 stars

Did a fantastic job

Did a fantastic job. It was raining and kept working through it. They were extremely respectful of the covid-19 safety measures.

Date of experience: June 19, 2020

AM
5 out of 5 stars

Positive and professional from start to finish

Gary and Jack came today. What pleasant professionals they were from start to finish. Despite the terrible weather, they got the job done without complaining. Positive, lovely people.

Date of experience: June 18, 2020

AH
5 out of 5 stars

Fitters came bright and early on days…

Fitters came bright and early on days agreed and just got on with it, even though weather was appalling!!! Very tidy and efficient. Surveyer had recommended some changes to the window openings compared to what we wanted. Glad we listened! The result is better than I could have imagined. Good all round service.

Date of experience: June 16, 2020

M&
5 out of 5 stars

Very good service from all workmen

Very good service from all workmen. The fitters were courteous and very hard working. All workmen arrived when they said they would and came back the next day to rectify a minor problem. We were told by all employees that EYG pride themselves in customer service and if we ever have a problem to get in touch and they would be there ASAP. Just hope that if we ever do have a problem they live up to their very good reputation.

Date of experience: June 16, 2020

GM
5 out of 5 stars

back door fitted

I recently had a back door fitted and I am very pleased with the work carried out. The workmen were friendly and very quick and cleared up after themselves. I would recommend EYG.

Date of experience: June 14, 2020

ME
5 out of 5 stars

EYG DOOR FITTING

On Wednesday the 3rd June my new front door was due to be fitted. Unfortunately due to an error the new door frame was produced to the wrong size. The fitters Regan & Ben were amazing and made the temporary frame and door safe and secure while a new frame was produce on an emergency turn around. The next Thursday (11th June) Ben & Regan returned with the new frame and made a superb job of fitting it. They were clean, tidy workers with amazing personalities and a keen understanding and execution of the current social distancing requirements. I would like to thank them both for their outstanding workmanship and service recovery when things went wrong (with the original frame).

Date of experience: June 13, 2020

B
5 out of 5 stars

Recently we had our upstairs windows…

Recently we had our upstairs windows replaced by Paul & Andy we would recommend them for the standard of work and how friendly they were.

Date of experience: June 13, 2020

mh
5 out of 5 stars

pleased with our new conservatory

pleased with our new conservatory. all concerned in the construction did a good job and were easy to get on with, in spite of the impending lockdown. some delay in the finishing touches but this was beyond the control of eyg. now its done we can enjoy it

Date of experience: June 12, 2020

ME
5 out of 5 stars

Very good service speedy and…

Very good service speedy and professional. My only concern was they did not wear any protective equipment i e masks. Very pleased with door.

Date of experience: June 12, 2020

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