Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total • Write a review

Showing 11 - 20 of 812 reviews
R
5 out of 5 stars

just like to say what a professional…

just like to say what a professional job was done by the two fitters they left no need cleaned up and made sure the Windows were right before they left 5 stars service to you what a brilliant company

Date of experience: November 6, 2024

PX
1 out of 5 stars

Made an appointment with sales team

Made an appointment with sales team, they contacted me day before to confirm appointment, they never turned up and never called me to let me know they had cancelled appointment - this is sales team! What would fitter be like?

Date of experience: October 29, 2024

CS
5 out of 5 stars

Excellent fitter (Andrew) 1st class…

Excellent fitter (Andrew) 1st class job, superb finish, everything left tidy. Thank you Andrew

Date of experience: October 8, 2024

LH
4 out of 5 stars

Booked via the form on their website.

Booked via the form on their website. Someone got back to me within a few hours, an appt was made for the next day. Explained what we wanted and he explained everything without any pushy sales talk. Good price quoted so booked fir work to be done. So far so good. Eastfield, Scarborough branch.

Date of experience: September 23, 2024

TH
5 out of 5 stars

First Class.

From our very first enquiry to this company, we were dealt with in a friendly, ultra-professional manner - traits which were continued by all the EYG staff and employees who we encountered. Shane, the Sales Consultant, is vastly experienced and knowledgeable, and was instrumental in helping us choose which style of windows best suited our property. The fitters, Gaz and Jordan, were polite, exceptionally skilled, and were very careful in removing the old windows without causing damage to the internal reveals or external render. They cleaned up thoroughly after the work was finished, and we are delighted with both of them. Finally, the quality of the windows is first class and the price quoted was very competitive. EYG have transformed my property and I have no hesitation in highly recommending this company.

Date of experience: August 31, 2024

DA
5 out of 5 stars

New conservatory

Eyg fitted a new front door a small window and redid our conservatory. They were supposed to start on Monday 22nd July but called on the Saturday before that they would be a day late. The fitters did a fantastic job and we are very pleased with new door and conservatory. They explained what they was going to do every step of the way. I would recommend them.

Date of experience: July 29, 2024

CH
5 out of 5 stars

Had French doors fitted today

Had French doors fitted today. Service excellent. Fitters Steve and Mike did a fantastic job. Very professional. Lovely lads. Would certainly recommend. Waiting for next one to be done.

Date of experience: June 14, 2024

LB
5 out of 5 stars

Outstanding Service and Quality!

I recently had the pleasure of working with EYG, and I am absolutely thrilled with the results. From start to finish, their service was impeccable, and the quality of their work exceeded my expectations. The initial consultation was thorough and informative, allowing me to understand all the options available for my project. The team at EYG took the time to listen to my needs and provided expert advice that helped me make the right choices. Throughout the installation process, the EYG team was professional, punctual, and incredibly efficient. They demonstrated great attention to detail, ensuring that every aspect of the project was completed to the highest standard. The craftsmanship is truly top-notch, and I couldn’t be happier with the final outcome. One of the standout aspects of EYG’s service is their excellent customer communication. I was kept informed at every stage of the project, and any questions I had were promptly answered. It’s clear that they genuinely care about their customers and strive to provide the best experience possible. I highly recommend EYG to anyone looking for high-quality home improvements with outstanding service. They have transformed my home, and I am beyond satisfied with their work. Thank you, EYG, for a job well done!

Date of experience: June 11, 2024

cg
5 out of 5 stars

Bifold doors

Mark Damien and John did a superb job fitting us two bifold doors.

Date of experience: May 23, 2024

KS
1 out of 5 stars

Rude and condescending

We asked for a quote for a new front door. The salesman that called around appeared confused and unsure of his product range and left without giving us a price. I then got a phone call from the Lincoln sales manager who provided use with a quote that was almost £1k more than the other competitors, and that was supposed to be the sales price. When I told him it was too expensive he became rude and condescending. I am now plagued by regular cold sales phone calls from this company. November 24 Update: Still getting regular cold calls despite asking them to remove my number from their database. I've now had to block their number.

Date of experience: May 22, 2024

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