Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 941 - 950 of 996 reviews
A
5 out of 5 stars

Good experience

Good experience

Date of experience: August 7, 2022

DP
1 out of 5 stars

Do not use this company

I booked this for my daughter as she got a job at a local restaurant that serves alcohol. The online questions were ridiculous, some were just so hard to interpret. When she finally finished, there was a 2 week wait for an online audio assessment. She would have been better just taking a day's course at the local TAFE. Would NOT recommend this company, they don't respond to emails its just not a responsive provider.

Date of experience: August 7, 2022

TP
5 out of 5 stars

Simple and easy to use online…

Simple and easy to use online procedure. The ability to take a break and leave your work onscreen saves time. All steps were easy to understand and comply with.

Date of experience: August 7, 2022

LW
5 out of 5 stars

Great site to use

Great site to use! Quick and easy.

Date of experience: August 6, 2022

de
4 out of 5 stars

Easy process

Easy process, annoying bit upcoming where it's going to be quite hard to book the live audio assessment without paying extra money to fast-track; initial bit is time consuming but no-risk until you reach the next stage where you have 3 months to book a live audio assessment (which I failed to do last time, as available slots are released daily and often filled instantly and my dumbass drifted on with life).

Date of experience: August 6, 2022

MM
5 out of 5 stars

The course was long but very well…written. User friendly

The course was long but very well written. You really need to sit down. No noise to concentrate. But overall really good. I now have a better understanding of why I had to do this.

Date of experience: August 6, 2022

JO
5 out of 5 stars

Joseph's review

I found it challenging but with repeated questioning it reinforced the lessons learnt

Date of experience: August 5, 2022

AB
5 out of 5 stars

Easy to use and thorough.

This course was very easy to use whilst giving a thorough understanding of the topic. I would highly recommend it to provide the skills and knowledge needed for employment.

Date of experience: August 5, 2022

NS
5 out of 5 stars

Express Online Training is great to do…

Express Online Training is great to do the courses in your own time online.

Date of experience: August 5, 2022

LF
5 out of 5 stars

Great for people who don’t have much spare time

Good course with a plethora of information. Much easier to obtain RSA online than in classroom.

Date of experience: August 5, 2022

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