Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 431 - 440 of 996 reviews
LS
5 out of 5 stars

Whitecard Course

Course very informative, excellent layout

Date of experience: December 3, 2022

m
5 out of 5 stars

This was a super easy way to get my RSA

This was a super easy way to get my RSA

Date of experience: December 3, 2022

KB
1 out of 5 stars

SCAM - Do not use this company

An absolute SCAM, misleadingly advertise completion of RSA in 3 hours, tell you no payment is required until you pass, ask you to complete the survey after the first section, which yes is very fast and easy, UNTIL you get asked to pay before you can proceed to next stage. Then complete section 2, thinking that’s all you need to do, THEN, get advised you need to complete an assessment with someone over the phone which you cannot book a session for!!!!!! Lost shifts because RSA not complete. Completion of RSA in 1.5 weeks only because I finally found a phone number and advised, how mad I was, did they exert themselves to find me a spot to complete phone scenarios. Oh and if you need to complete phone scenario after work you need to be a ‘priority’ and pay another $115. SCAM-SCAM-SCAM Anyone saying favourable things about this company is because they completed the survey after the first section, NOT after completion.

Date of experience: December 2, 2022

JB
4 out of 5 stars

Online express

As a new resident to Australia this was a great way to upgrade to a new country n be certified. Much appreciated 🤗

Date of experience: December 2, 2022

B
5 out of 5 stars

Simple to understand and do what is required

Simple to understand what is required, and easy to do online. No idea why all the 'scam' reviews. I think it is not very clever people not understanding what they are told. You DO NOT have to pay until course completed. I have done "White Card" and "RSA" with zero hassles, and next day qualifications.

Date of experience: December 2, 2022

PB
1 out of 5 stars

Absolute scam!

Absolute scam! Absolute scam!! Tells you to complete questions and pay for it then you will have your RSA. Then once you pay it will make you fill out more assessments and do a role play, when it gets to the live assessment all the slots are booked so you have to pay another $105 for priority. TOTAL SCAM. Just do it through tafe! Called them to let them know that they should reconsider as whilst unemployed and trying to pay for this more than once was inexcusable - priority means u should have priority- but to make people pay more than once is DISGRACEFUL- greedy money making scam

Date of experience: December 2, 2022

AL
1 out of 5 stars

Waste of time and money

Waste of time and money! Not only does it take them 3 days to mark you're audio assessment but you also have to book a time to complete verbal assessment and guess what they're fully booked out for weeks but if you want to pay $115 for "priority" you can book it next day . Scammers

Date of experience: December 2, 2022

AE
5 out of 5 stars

good....................................…

good.........................................

Date of experience: December 1, 2022

WM
4 out of 5 stars

Well designed course with good material.

Well designed course with good material.

Date of experience: December 1, 2022

SJ
1 out of 5 stars

Absolute scam!

Absolute scam!! Tells you to complete questions and pay for it then you will have your RSA. Then once you pay it will make you fill out more assessments and do a role play, when it gets to the live assessment all the slots are booked out a month in advance - so you have to pay another $105 for priority. TOTAL SCAM. Just do it through tafe!

Date of experience: December 1, 2022

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