Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 411 - 420 of 996 reviews
LD
5 out of 5 stars

Title McTitleface

Yh, was good.

Date of experience: December 8, 2022

a
5 out of 5 stars

i could do it in my own time

i could do it in my own time, the resources were easy to use and made sense

Date of experience: December 8, 2022

JN
5 out of 5 stars

Easy to use & informative

Easy to use & informative. It was well laid out and all documents easy to access

Date of experience: December 8, 2022

SG
5 out of 5 stars

Easiest and cheapest way to do the…

Easiest and cheapest way to do the white card. I love being able to flick between the resource and questions. Did it on my phone in two hours!

Date of experience: December 7, 2022

MS
5 out of 5 stars

Super Easy to Work through

Super Easy to Work through The way the program is set up to allow you to complete in your own time is really great. It allowed me to walk away breathe and re-read a question as required.

Date of experience: December 7, 2022

HF
4 out of 5 stars

it was very well made

it was very well made, i liked the pages with information on them and how they were split into sections. the minutes you received from not answering the multi choice were good to look over and actually read the question thoroughly. overall it was a good experience and a good reward. (receiving the white card)

Date of experience: December 7, 2022

C
5 out of 5 stars

Fast and reliable

Fast and reliable. Great knowledge

Date of experience: December 7, 2022

C
1 out of 5 stars

An absolute SCAM

LODGE ALL COMPLAINTS TO:(Google) National Training Complaints Hotline An absolute SCAM, misleadingly advertising completion of RSA in 3 hours, tell you no payment is required until you pass, ask you to complete the survey after the first section, which yes is very fast and easy, UNTIL you get asked to pay before you can proceed to next stage. Then complete section 2, thinking that’s all you need to do, THEN, get advised you need to complete an assessment with someone over the phone which you cannot book a session for!!!!!! No spots available for weeks!! to complete phone scenarios. Oh and if you need to complete phone scenario after work you need to be a ‘priority’ and pay another $115. SCAM-SCAM-SCAM Their 08-82590320 "audio" phone number was always busy I called 15 times over 3 days to do my audio!! When I emailed them to provide phone support, they kept asking me to email my issue through, POOR SERVICE. Anyone saying favourable things about this company is because they completed the survey after the first section, NOT after completion.

Date of experience: December 7, 2022

Ra
5 out of 5 stars

EASE OF INSTRUCTIONS AND SUPPORT…

EASE OF INSTRUCTIONS AND SUPPORT MATERIAL 24/7 option to complete course good course content, it was interesting.

Date of experience: December 7, 2022

k
5 out of 5 stars

Easily accessible online course

Easily accessible online course, simple and easy to follow format, especially love the afterpay option for payment

Date of experience: December 6, 2022

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