Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

Company details

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All reviews

999 total • Write a review

Showing 781 - 790 of 995 reviews
EF
4 out of 5 stars

The response to my question was clear…

The response to my question was clear and concise . Also it was followed up and what was promised was done

Date of experience: July 12, 2025

MD
5 out of 5 stars

Easy to do on line.

Easy to do on line.

Date of experience: July 12, 2025

MJ
5 out of 5 stars

New tariff

Excellent service

Date of experience: July 12, 2025

JT
3 out of 5 stars

hi they keep telling me energy prices…

hi they keep telling me energy prices are going down you keep putting mine up this has a pensioner is extremely hard

Date of experience: July 12, 2025

N&
5 out of 5 stars

Experience was simple

Experience was simple, easy and straightforward forward.

Date of experience: July 12, 2025

C
5 out of 5 stars

Great

Great , friendly, helpful staff. Knew what I needed

Date of experience: July 12, 2025

N
5 out of 5 stars

Tariff update

All changes/upgrades to tariff and account in general made very easy, regular communication also gives peace of mind... happy to be an E.ON customer.

Date of experience: July 12, 2025

S
5 out of 5 stars

I have been with E.ON for years because…

I have been with E.ON for years because I cannot fault them.Any problems or queries are dealt with promptly and I am always informed of any savings I can make.

Date of experience: July 12, 2025

c
5 out of 5 stars

It was very easy to arrange a new duel…

It was very easy to arrange a new duel fuel deal.

Date of experience: July 12, 2025

PP
5 out of 5 stars

Easy to access and get to where you…

Easy to access and get to where you wanted to go

Date of experience: July 12, 2025

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