Knowledgeable and friendly.
Knowledgeable and friendly.
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4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
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Great service
Hasan was extremely helpful and efficient
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Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
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Company details
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 761 - 770 of 995 reviews
MB
Smooth transfer to Eon
Easy to use website and app and transfer process for previous supplier was quick and smooth. Good range of tariffs and particularly like the overnight electricity tariff for charging EV and using appliances. Good service when using WhatsApp for enquiry. Only downside so far is the app doesn’t show daily usage for our tariff however there is a message advising that this should be fixed in the future.
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jR
the company always trys to get the best…
the company always trys to get the best tariff for its customers
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RH
Easy to find my tariff and what energy…
Easy to find my tariff and what energy i am using
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Hs
Everything explained really well
Everything explained really well, broken down and options given. Lots of contact to keep you updated.
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kp
No help really worked it out for myself…
No help really worked it out for myself hope it's OK
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FS
Great all round service, would
Great service and communication! Always get heads up before payment is due and customer service are helpful and efficient. Very happy customer.
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EL
The Company and the advisor is always…
The Company and the advisor is always so helpful and are sure I understand my contract and are happy with it.
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A
My account is over £900 in credit and…
My account is over £900 in credit and despite providing photos of meter readings Eon haven’t refunded me, despite me asking several times. No way to ask for a refund of your own money online, you have to email or ring and then it’s ’referred to another department’ and you hear nothing back. Be a different story if I them money I imagine….i used to be with Octopus Energy and am going to switch back
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