Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total • Write a review

Showing 1 - 10 of 995 reviews
dl
5 out of 5 stars

I want to be in control of what I pay

I want to be in control of what I pay, octopus keeps putting up my monthly payments. even though I was always in credit. they would put up the price and it could not be changed. so I will see if E.ON are any different.

Date of experience: July 19, 2025

DO
5 out of 5 stars

I haven't got my last bill through for…

I haven't got my last bill through for some unknown reason but I contacted them and they were brilliant at sorting the problem out ..ive never really had any issues ith EON (been with yhem a good few yr now ) apart from this 1 issue which like I say was resolved quickly

Date of experience: July 19, 2025

D

DB

US

5 out of 5 stars

Clear and simple.

Clear and simple.

Date of experience: July 19, 2025

R
5 out of 5 stars

Everything is very easy

Everything is very easy, clearly and truly.

Date of experience: July 19, 2025

MP
5 out of 5 stars

Just friendly

Just friendly , informative and helpful staff.... .made my connection with them very easy

Date of experience: July 19, 2025

GF
5 out of 5 stars

Have been with eon for a lot of years…

Have been with eon for a lot of years now and never had any problems or issues. Always get a prompt response whenever I ask about my tariff etc. Definitely not thinking of changing my supplier

Date of experience: July 19, 2025

A
5 out of 5 stars

Very helpfull phone staff

Very helpfull phone staff

Date of experience: July 19, 2025

c
4 out of 5 stars

My refund was nice and quick but I fail…

My refund was nice and quick but I fail to un derstand why because I requested a refund you want me to raise my monthly payments. This doesn’t make sense

Date of experience: July 19, 2025

CM
4 out of 5 stars

Quick and easy to

Quick and easy to Understand and set up quickly

Date of experience: July 19, 2025

M
5 out of 5 stars

A hopeful expectation underpin my…

A hopeful expectation underpin my decision.

Date of experience: July 19, 2025

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