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HomeElectronics & TechnologyEbuyer (UK) Limited Reviews
Ebuyer (UK) Limited logo

Ebuyer (UK) Limited Reviews

2.5166666666666666 out of 5 stars
2.5166666666666666 out of 5 stars
2.5
|Average|60 reviews

TrustScore

2.5
2.5166666666666666 out of 5 stars
Average
5 out of 5 stars
21
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
36
60 reviews in total

Review summary

Ebuyer (UK) Limited receives mixed feedback from its customers, reflecting a significant divide in experiences. On the positive side, many reviewers praise the speedy delivery and the wide range of products available at competitive prices, highlighting that their transactions are often smooth and efficient. However, a substantial number of complaints focus on delivery issues, with customers reporting undelivered items and unresponsive customer service when seeking refunds or assistance. Some express frustration over canceled orders and the company's alleged operational difficulties, suggesting a lack of reliability. While a portion of consumers still recommend Ebuyer for its product selection and pricing, the overwhelming number of negative experiences raises concerns about the company's current service quality. Overall, the sentiment leans towards dissatisfaction.

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Based on reviews, created with AI

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See what reviewers are saying

Jonathan Stowe
Jonathan StoweFeatured

5 months ago

1 out of 5 stars

Requested and was approved refund

Requested and was approved refund. RMA 1697953 has been with Ebuyer for over 3 weeks, no follow up, return emails or calls, number rings busy and they’ve changed their portal so my previous order deta... See more

Chop
ChopFeatured

5 months ago

5 out of 5 stars

Great company

Great company, great people - it will be missed. Last order on the 1/8/25 was handled perfectly and efficiently as usual - such an easy to use website and good pricing - all gone ... for hair straight... See more

Chris Mackel
Chris MackelFeatured

5 months ago

5 out of 5 stars

Wide range of products on web site

Wide range of products on web site, value for money prices and prompt dispatch.

Dave M
Dave MFeatured

5 months ago

5 out of 5 stars

Good products at a good price

Good products at a good price

Filter by rating:
Allan
Allan
1 reviews
6 months ago
1 out of 5 stars

I already left a review.

I already left a review. Why are you asking anyway, when I cancelled because of your lies that item shipped when it was not, then said no ETA could be given, then refused refund!

Helpful?
Harry
Harry
1 reviews
6 months ago
1 out of 5 stars

Undelivered item - no expected date given

Haven't received the item - despite paying for early delivery. Turns out there was an issue in the warehouse but was only made aware of this after I messaged the business to find out where my parcel was. Poor communications and frustrating given the fact I paid more for quicker delivery.

Helpful?
Jeffrey Aston
Jeffrey Aston
1 reviews
6 months ago
5 out of 5 stars

Product was deliverd a day early!

Product was deliverd a day early!

Helpful?
Liam Mossford
Liam Mossford
1 reviews
6 months ago
1 out of 5 stars

I never received my order

I ordered a monitor on next day delivery. It was delayed but they didn’t tell me until the day after. I was told it would be resolved and shipped within 48 hours. It has since been 72 hours I’ve not even been told anything more. Exceptionally poor service and communication, will never be ordering from here again

Helpful?
Gordon Townsend
Gordon Townsend
1 reviews
6 months ago
5 out of 5 stars

All good great

All good great

Helpful?
Mark
Mark
1 reviews
6 months ago
1 out of 5 stars

The Item has not shown up,

The Item has not shown up,

Helpful?
MRS M CROOK
MRS M CROOK
1 reviews
6 months ago
5 out of 5 stars

Order arrived promptly

Order arrived promptly. Goods as expected.

Helpful?

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Anthony
Anthony
1 reviews
6 months ago
1 out of 5 stars

Parcel not delivered

Parcel not delivered, Slow in dealing with query to resolve the issue.

Helpful?
Darren
Darren
1 reviews
6 months ago
1 out of 5 stars

Never Again would I order off this Company

Ordered a product on next day delivery got an email saying security mesures what to check its Legit rang them straight giving them the security details they requested said I had to wait for them to confirm with the payment issuer I have no problem with them with payments 2 days later get email saying payment processed 2 days later no delivery when it was ordered as next day delivery for a Birthday present this Company are a disgrace and I will never buy from them again ever I have never been so disgusted with a company on buying an item if I could give rating how j want to it would be NEGATIVE 5 STARS Disgusting

Helpful?
Happy customer
Happy customer
1 reviews
6 months ago
5 out of 5 stars

Quick professional service

Quick professional service! Thank you!!

Helpful?
Mr Zakirhussain Mohammed
Mr Zakirhussain Mohammed
1 reviews
6 months ago
5 out of 5 stars

Zakir

It’s really good product. Good design easy to use compared good price

Helpful?
Andrew Laister
Andrew Laister
1 reviews
6 months ago
1 out of 5 stars

Not Sure What's Happened To Them

Needed a new hard drive this week due to a failure on server ordered a 22tb as ebuyer claimed free next day delivery, got to gone 6 on the day got email delivery delayed we are busy so I contacted there customer service email asking will it be tomorrow come Tuesday night no drive contacted there Facebook and customer service email again asking will it be wednesday still no reply contacted them Thursday morning and cancelled rang another supplier up told them and they said shocking we will send this for tomorrow no extra worked out £20 cheaper so have just opened a business account with them for the school I work at and sod ebuyer I've used them since at least 2015 never again.

Helpful?
John D
John D
1 reviews
6 months ago
5 out of 5 stars

Prompt dispatch

I took advantage of Ebuyer's order by 8 (20:00) for next day delivery and it worked. I placed my order about 19:15 and an hour later I received the dispatch order. Delivery was by DPD so, using their app, I could follow my package to my door next day. Very pleased.

Helpful?
Matt
Matt
1 reviews
6 months ago
1 out of 5 stars

Purchased a gtx 5060ti

Purchased a gtx 5060ti, used 20% welcome code and got the 20 pound first purchase deal! Cost went down from almost 500 quid to 399. Purchase complete! Or so I thought, they cancled the order and claimed even though their inventory was wrong, we entered a contract.. they failed to supply, and unilaterally cancled my order and ignored consumer rights in relation to an accepted order. This CONpany is the worst... scummy, scammy, and absolute con artists. Update, states they don't offer any codes on their site yet they had a coupon code for 20% off using *WELCOME* code. How can you lie?!

Helpful?
Brean
Brean
1 reviews
6 months ago
1 out of 5 stars

Ebuyer can't deliver a motherboard that is in stock

Purchased an ATX Gaming Motherboard on 25th July, paid for the express postage £4.99 to have it arrive by next business day. Item didn't arrive next business day, was told it would arrive by 4th August at the latest - nearly 2 weeks after the order. Contacted ebuyer on the 5th August, item was still 'awaiting dispatch'. They had no idea what was going on. Requested a refund and was told that they needed to contact the warehouse before they could do this. What has happened to ebuyer? Whatever it is, it wont affect me again as I won't be using their website or business from now on.

Helpful?
Paul Mepham
Paul Mepham
1 reviews
6 months ago
5 out of 5 stars

Super service and price. Brill

I placed my order with you for Kingston 1Tb external drive as a guest. Then decided to register with you, as I was attracted by your pricing. Registration and opening an account was easy to undertake. I was surprised to see my pre registration order had already shown on my new account with you. Delivery was a surprise, 4 days early!

Helpful?
CL
CL
1 reviews
6 months ago
5 out of 5 stars

Item came well packaged

Item came well packaged - Secure and reassuring, No issues at all

Helpful?
Toby Winteringham
Toby Winteringham
1 reviews
6 months ago
5 out of 5 stars

Great Product

Great Product. Perfect communication and speedy delivery.

Helpful?
martin hall
martin hall
1 reviews
6 months ago
4 out of 5 stars

DHL delivery

Product is very good, and website easy to use. I paid extra for next day delivery, but delivery was delayed with no explanation or updates from DHL. Pity, but all sorted now.

Helpful?
Darek
Darek
1 reviews
6 months ago
5 out of 5 stars

Perfect

I ordered an SSD for my PS5 and everything went perfectly. Delivery was on time, the product was well packaged, and installation was smooth and easy. Everything works exactly as it should – games load super fast and the console runs like a dream. It’s great to buy from a company that truly cares about quality and customer service. Highly recommended!

Helpful?
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About Ebuyer (UK) Limited

Ebuyer (UK) Limited is an online retailer specializing in electronics and technology products. The company offers a wide range of items including computer hardware, software, gaming devices, and various consumer electronics. With a focus on providing quality products at competitive prices, Ebuyer caters primarily to individual consumers, businesses, and educational institutions looking for reliable tech solutions. Through its user-friendly website, www.ebuyer.com, the company enables customers to browse and purchase a diverse selection of electronic goods. Ebuyer also emphasizes customer service, offering support and guidance to help shoppers make informed purchasing decisions. By maintaining a comprehensive inventory and fostering a straightforward online shopping experience, Ebuyer serves as a go-to destination for those in need of electronics and technology products in the UK market.

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Category

Electronics & Technology