Review summary

Distance Learning Courses Limited is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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CS
Dont trust what you read

This is to warn others who maybe are thinking of taking a course with this company. Please do not rely on what you read, I paid nearly Β£400 on a Maths GCSE course, only to find there wasnt an exam centre within a reasonable distance - yet I was willing to travel 45 minutes from home. These people really dont care, once they have your money - they wont do much to help you. There is a map on their website but it isnt accurate, I tried 14 centres - some were on the map, some local and some on a AQA centre and couldnt find one. If you want to do a Maths GCSE - Do the equivalent and take a Maths Functional Course, quite often other companies do them for free. If I had of known about them previously, I wouldnt of wasted my time and money on this centre. I'm not saying you are going to get this with all courses with them but I certainly wont be using them again. All they want to do is point blame and twist what you say. Customer Service at your worst. In response to the training centre - it isnt quite what they said happened. Yes they did offer a deferral but at a centre that I couldnt get too as it was in the middle of a city along from the A3 in Southampton, it just wasnt possible as would take a lot longer due to rush hour. But why is it they are the only centre?!! They just arent to be trusted or if you do go with them, make sure you look at the centres beforehand, unfortunately I took their information to be correct. I was going to take this company to court and got as far as mediation as I feel I'm in the right but couldnt risk any costs that could go against me. Yes my experience was earlier in the year but it's taken all this time to try and sort it out. Customer Service isnt very good and from my experience, they are an awful company where you can do a Maths equivalent for free both course and exam under the functional skills course with the WEA and some other centres. The only reason I declined the offer of a free functional skills course with them is because they charge for the exam whereas other centres dont, yet they havent mentioned that there is an exam cost to this reply! They havent told the truth either going by their response. Me advice would be to stay clear and to go with another centre who actually cares about their students and wants to help them, not to just take their money.

S
Brilliant

Halfway through my course with them and have got v high exam results so far. Slides are great for learning, tutors give detailed feedback and are great to deal with! Would give more than 5 stars if I could!

B
Studying with Distance Learning Centre

I studied the Advanced Python Programming course and it was lovely. The learning materials were really good, and there were working examples to go with every lesson. The support had really fast response and help for any issues as well. I would recommend this for anyone looking to extend their knowledge. :)

18 year old had great success with IT Essentials Course.

My son is homeschooled and used this course (IT Essentials) as a requirement for his ICCE certificate. The 'distancelearning' team are very helpful and my 18 year old son was able to complete this course unaided as the instructions were very clear. The feedback notes by Dave his course tutor were very encouraging and the experience has been both positive and worthwhile. Thank you!

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68 total β€’ Write a review

Showing 41 - 50 of 64 reviews
CW
5 out of 5 stars

Good quality materials and great…

Good quality materials and great customer service! Brilliant communication for tutors and quick turnaround times for feedback and marking.

Date of experience: August 26, 2020

VM
5 out of 5 stars

I really enjoyed my course

I really enjoyed my course. I found my tutor helpful. My assignments were marked within the timescales each time and it was great to get myself back into studying. I appreciate the help and support I received.

Date of experience: August 24, 2020

J
5 out of 5 stars

That was fantastic experience for me…

That was fantastic experience for me ,amazing tutor very helpful team. I am looking for a next course. Thank you.

Date of experience: July 21, 2020

CW
5 out of 5 stars

Excellent Customer Service

Amazing customer service. Mike Verinder and his colleague answered my questions really well and made me feel confident that I have chosen the right course. Thank you.

Date of experience: July 10, 2020

K
5 out of 5 stars

Excellent!

Excellent! Great resources, helpful team - thank you.

Date of experience: July 2, 2020

HJ
5 out of 5 stars

Recently purchased my 2nd course

I have just purchased my second course, Supporting Teaching and Learning in Schools Level 3 having completed my first course, Support Work in Schools Level 2. Both were purchased quickly and easily. Both courses arrived within a couple of days and the tutor was on hand via email to answer any questions I had as well as responding well within the allotted time for marking assignments. The course note booklet was arranged well and contained all the information relevant to the tasks, Definitely recommend Distance Learning

Date of experience: July 2, 2020

T
5 out of 5 stars

Hassle free learning - ideal for proffessionals

The whole process of purchasing and completeing the course has been seemless and easy. The course was expansive and well written and clear, you work through a series of slides with quizzes at the end of each module before a written assignment, I dound some aspects more challanging than others as it was an off-th-shelf course this is to be expected, Course tutors are on hand for any support explanation I may have needed, but I diodnt find that I needed it as the explanations where sufficiant in the course texts. I did have a few administrative questions and I recieved swift replies and felt although it was a distance course they were'nt distant in that sense. I would reccomend the courses provided to anyone especially proffessionals who maybe want inroductions into new fields or job roles. As I write this I dont know exactly which grade I have had - this is being sent to me along with the certificate I look forward to hearing the feedback.

Date of experience: June 9, 2020

S
5 out of 5 stars

brilliant gave me a sense of achievement

brilliant gave me a sense of achievement

Date of experience: June 3, 2020

JC
5 out of 5 stars

Very impressed so far with this…

Very impressed so far with this company. they have been efficient, professional and caring. the course seems organised and thorough and will be worth all the hard studying. Then you.

Date of experience: June 3, 2020

S
5 out of 5 stars

Very Happy Student!

Super easy enrolment. I received my learning pack very quickly, which was easy to follow. I had to email about a query I had and the reply was very quick. My feedback, from my tutor, on my assignments was really positive and helpful, she pointed me in the right direction to make improvements, which I found easy to follow. Super happy with Direct Learning Courses. Thank you.

Date of experience: May 11, 2020

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