Dont trust what you read
This is to warn others who maybe are thinking of taking a course with this company. Please do not rely on what you read, I paid nearly £400 on a Maths GCSE course, only to find there wasnt an exam centre within a reasonable distance - yet I was willing to travel 45 minutes from home. These people really dont care, once they have your money - they wont do much to help you. There is a map on their website but it isnt accurate, I tried 14 centres - some were on the map, some local and some on a AQA centre and couldnt find one. If you want to do a Maths GCSE - Do the equivalent and take a Maths Functional Course, quite often other companies do them for free. If I had of known about them previously, I wouldnt of wasted my time and money on this centre. I'm not saying you are going to get this with all courses with them but I certainly wont be using them again. All they want to do is point blame and twist what you say. Customer Service at your worst. In response to the training centre - it isnt quite what they said happened. Yes they did offer a deferral but at a centre that I couldnt get too as it was in the middle of a city along from the A3 in Southampton, it just wasnt possible as would take a lot longer due to rush hour. But why is it they are the only centre?!! They just arent to be trusted or if you do go with them, make sure you look at the centres beforehand, unfortunately I took their information to be correct. I was going to take this company to court and got as far as mediation as I feel I'm in the right but couldnt risk any costs that could go against me. Yes my experience was earlier in the year but it's taken all this time to try and sort it out. Customer Service isnt very good and from my experience, they are an awful company where you can do a Maths equivalent for free both course and exam under the functional skills course with the WEA and some other centres. The only reason I declined the offer of a free functional skills course with them is because they charge for the exam whereas other centres dont, yet they havent mentioned that there is an exam cost to this reply! They havent told the truth either going by their response. Me advice would be to stay clear and to go with another centre who actually cares about their students and wants to help them, not to just take their money.
