Review summary

Distance Learning Courses Limited is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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CS
Dont trust what you read

This is to warn others who maybe are thinking of taking a course with this company. Please do not rely on what you read, I paid nearly Β£400 on a Maths GCSE course, only to find there wasnt an exam centre within a reasonable distance - yet I was willing to travel 45 minutes from home. These people really dont care, once they have your money - they wont do much to help you. There is a map on their website but it isnt accurate, I tried 14 centres - some were on the map, some local and some on a AQA centre and couldnt find one. If you want to do a Maths GCSE - Do the equivalent and take a Maths Functional Course, quite often other companies do them for free. If I had of known about them previously, I wouldnt of wasted my time and money on this centre. I'm not saying you are going to get this with all courses with them but I certainly wont be using them again. All they want to do is point blame and twist what you say. Customer Service at your worst. In response to the training centre - it isnt quite what they said happened. Yes they did offer a deferral but at a centre that I couldnt get too as it was in the middle of a city along from the A3 in Southampton, it just wasnt possible as would take a lot longer due to rush hour. But why is it they are the only centre?!! They just arent to be trusted or if you do go with them, make sure you look at the centres beforehand, unfortunately I took their information to be correct. I was going to take this company to court and got as far as mediation as I feel I'm in the right but couldnt risk any costs that could go against me. Yes my experience was earlier in the year but it's taken all this time to try and sort it out. Customer Service isnt very good and from my experience, they are an awful company where you can do a Maths equivalent for free both course and exam under the functional skills course with the WEA and some other centres. The only reason I declined the offer of a free functional skills course with them is because they charge for the exam whereas other centres dont, yet they havent mentioned that there is an exam cost to this reply! They havent told the truth either going by their response. Me advice would be to stay clear and to go with another centre who actually cares about their students and wants to help them, not to just take their money.

S
Brilliant

Halfway through my course with them and have got v high exam results so far. Slides are great for learning, tutors give detailed feedback and are great to deal with! Would give more than 5 stars if I could!

B
Studying with Distance Learning Centre

I studied the Advanced Python Programming course and it was lovely. The learning materials were really good, and there were working examples to go with every lesson. The support had really fast response and help for any issues as well. I would recommend this for anyone looking to extend their knowledge. :)

18 year old had great success with IT Essentials Course.

My son is homeschooled and used this course (IT Essentials) as a requirement for his ICCE certificate. The 'distancelearning' team are very helpful and my 18 year old son was able to complete this course unaided as the instructions were very clear. The feedback notes by Dave his course tutor were very encouraging and the experience has been both positive and worthwhile. Thank you!

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Showing 21 - 30 of 64 reviews
MB
5 out of 5 stars

Great designed user friendly training…

Great designed user friendly training package, email help was generally quickly responded to, and very helpful.

Date of experience: December 22, 2022

Jk
5 out of 5 stars

The materials and the support from my…

The materials and the support from my tutor was excellent

Date of experience: December 21, 2022

LD
5 out of 5 stars

I really enjoyed this course

I really enjoyed this course. I haven’t studied since school but found the materials easy to follow, useful and helpful. The feedback I received on each assignment was both constructive and encouraging. I am 43, have 3 children and work and managed to complete the course on time.

Date of experience: October 27, 2022

FA
5 out of 5 stars

I was really impressed at how Michael

I was really impressed at how Michael, one of the staff in the Student support unit attended to my complaint. I recently enrolled on one of their courses, only to discover that I am more advanced in practice than that course and would not be happy undertaking it again. I was much delighted that the team was able to help me arrange another course of choice and rightly on time. I would recommend them for any online IT training.

Date of experience: July 19, 2022

Gw
5 out of 5 stars

Top notch customer service!

Top notch customer service!! Registration was easy, received informative emails signed off by real contactable people. I had to have the item redelivered and spoke with a very helpful lady who got on to FedEx straight away. The printed course materials look high quality and it's much easier to work from a printed book rather than online. Great value and so much easier to deal with than Stonebridge/Learn Direct, who treat their customers terribly (still trying to get my refund). Looking forward to doing the course with this company!

Date of experience: April 19, 2022

EC
5 out of 5 stars

MOS Associate Exams

I've done three courses with Distance-Learning, MOS Word, MOS Powerpoint and MOS Excel. After passing the three MOS qualifications I was awarded the MOS Associate certificate. The courses were all online whereby you read slides and then do exercises to reinforce your learning. As part of the course you are given access to the GMetrix software which is invaluable to prepare students for taking the MOS exams. You answer test questions and have the option to click on a question mark if you need help answering. These courses are particularly good for those that need a "refresher" course and/or want to pass the MOS exams, they are also good value for money. The team at Distance-Learning were always helpful and quick to respond to emails if there were any problems. Thank you.

Date of experience: September 29, 2021

S
5 out of 5 stars

Webmaster Courses

Well made program that suits everyone, especially beginners. Good explanation so you learn quick and effectively. Any question and problem I got, answered shortly. Webmaster course teaches you how to build websites, but also improves your confidence a lot while you study further. Fully recommended.

Date of experience: August 24, 2021

NB
5 out of 5 stars

Great service from enrolment to completion

I have just completed a Word 2019 & 365 Essentials course which I purchased as part of a package of courses so I can become a Microsoft Office Specialist. The course content has been easy to follow, the enrolling process was straightforward and once I sent off my assignments and exercises the results, useful feedback and certificate came back within a couple of working days after I had sent it so I am a happy customer and looking forward to using Distance Learning Centre for the other courses I have booked. I did send a query and got a reply on the same day so I would recommend Distance Learning Centre to any of my colleagues and friends.

Date of experience: August 23, 2021

TE
5 out of 5 stars

Excellent - IT Essentials Level 2

This is my first experience of distance learning which I found amazing. The order process was very smooth and professional, the course materials easy to access and understand with comprehensive information to complete the required tasks. The student support from my tutor was incredible with his expert knowledge, fast response to questions and such encouraging feedback which made a huge difference to my confidence throughout the course. I would highly recommend Distance Learning Centre - very happy, thank you.

Date of experience: May 24, 2021

J
5 out of 5 stars

Web Development - A Difficult Subject Made Easy

I bought the Web Masters Professional Bundle which includes 3 courses, and I've just completed the first HTML & CSS Course. The way the course is designed online, makes it super easy to read through all of the material in small broken down chunks, with plenty of exercises and assignments to practice your new knowledge. I loved this style of learning, and found a complex and normally hard subject like website development, very easy to conquer! My tutor Dave, was incredible, he went above and beyond to help and explain every question I had, and I believe it was always within the hour too! I've already started the next course Responsive Web Design, and am super looking forward to the JavaScript course too. I would absolutely recommend this business to anyone who's looking to start web development and is a beginner like I was.

Date of experience: April 15, 2021

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