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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Shahid Rahman
Shahid Rahman
1 reviews
about 1 year ago
5 out of 5 stars

Thank you to Alice and James for your…

Thank you to Alice and James for your care, thank you to Dentaprime and all staff, its has been wonderful experience.

Helpful?
Florinuk Serban
Florinuk Serban
1 reviews
about 1 year ago
5 out of 5 stars

Aftercare prompt response…

Aftercare prompt response also great customer care from James and Alice always make me feel welcome.

Helpful?
Robert Moore
Robert Moore
1 reviews
about 1 year ago
5 out of 5 stars

Thank you to dentaprime amazing service…

Thank you to dentaprime amazing service would highly recommended to anyone everyone is very welcoming especially James and Alice.

Helpful?
Shawn Bent
Shawn Bent
1 reviews
about 1 year ago
5 out of 5 stars

Thank to my Doctor Yasmin

Thank to my Doctor Yasmin, she was brilliant. Thanks to the lovely girls

Helpful?
Customer Neale
Customer Neale
1 reviews
about 1 year ago
4 out of 5 stars

Honest fun hospitality from James and…

Honest fun hospitality from James and Alice

Helpful?
Consumer
Consumer
1 reviews
about 1 year ago
5 out of 5 stars

Very good customer care from the start…

Very good customer care from the start of my treatment. James and Alice have been very welcoming and caring in their approach. Thank you very much

Helpful?
Robert Smith
Robert Smith
1 reviews
about 1 year ago
5 out of 5 stars

Excellent service and I would recommend…

Excellent service and I would recommend Dentaprime to all of you.

Helpful?

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Consumer
Consumer
1 reviews
about 1 year ago
5 out of 5 stars

All good with the staff very welcoming…

All good with the staff very welcoming especially James, alice and Calum always happy to see the customers 5stars from me no complaints.

Helpful?
John Jones
John Jones
1 reviews
about 1 year ago
5 out of 5 stars

All good

All good. Well looked after. Plusses for James and Alice.

Helpful?
Mr Kevin Bate
Mr Kevin Bate
1 reviews
about 1 year ago
5 out of 5 stars

Very professional and excellent…

Very professional and excellent customer service making what could be a painful experience much easier to deal with. James and Alice are very friendly and welcoming.

Helpful?
Mark Flack
Mark Flack
1 reviews
about 1 year ago
5 out of 5 stars

Great treatment and customer service…

Great treatment and customer service everyone makes you feel welcome and relaxed before the treatment especially james and Alice really caring people

Helpful?
Boudje Ould-ameur
Boudje Ould-ameur
1 reviews
about 1 year ago
5 out of 5 stars

Thank you 🙏 for today

Thank you 🙏 for today

Helpful?
hugh lawlor
hugh lawlor
1 reviews
about 1 year ago
5 out of 5 stars

Really great service by all staff…

Really great service by all staff involved, especially James and Alice and Dr AZA thank you see you soon.

Helpful?
lotfi mellah
lotfi mellah
1 reviews
about 1 year ago
5 out of 5 stars

thank you 🙏 to all Dentaprime team and…

thank you 🙏 to all Dentaprime team and i wish you Merry christmas 🎄 and Happy new year 🥳 see you next year, Merci Alice.

Helpful?
stntheman
stntheman
1 reviews
about 1 year ago
5 out of 5 stars

Great treatment highly recommended I…

Great treatment highly recommended I would like to give a big thank you to James and Alice for the great customer service.

Helpful?
Kamlesh
Kamlesh
1 reviews
about 1 year ago
5 out of 5 stars

Excellent customer care !

Excellent customer care ! Very friendly ! Professional treatment ! Thank you to James and Alice.

Helpful?
JORDON VARLEY
JORDON VARLEY
1 reviews
about 1 year ago
5 out of 5 stars

Life changing thank you to all staff…

Life changing thank you to all staff especially Dr souroush for the great treatment and James and Alice for the great customer care

Helpful?
Leon Rockall
Leon Rockall
1 reviews
about 1 year ago
5 out of 5 stars

Thank you to James and Alice and thank…

Thank you to James and Alice and thank 😄 you to Dr Teodora for this amazing smile and I wish you all of Dentaprime, Merry Christmas 🎄

Helpful?
Consumer
Consumer
1 reviews
about 1 year ago
5 out of 5 stars

Thank you to everyone at Dentaprime you…

Thank you to everyone at Dentaprime you have all been great, especially James and Alice for the great customer care DR katarzyna for the great treatment see you soon

Helpful?
Mr Mills
Mr Mills
1 reviews
about 1 year ago
5 out of 5 stars

Exceptional Customer Care …

Having experienced customer care in many different countries I know British standards of customer care are frequently abysmal. However Dentaprimes customer care is excellent and is way beyond better than I've ever had in the UK including the treatment I've had so far. Something which I expect to be maintained until my treatment is completed.

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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