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Review summary
DASH Water is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
Really enjoy all the Dash water flavours. So nice to find a soft drink that is 0 calories, not too sweet or full of artificial sweeteners. I have a subscription so boxes of drink arrive at my door. Whenever I've had a query I get excellent quick and helpful response from the customer service team
We have been enjoying Dash water for some time; it's great to find a zero calorie drink with nothing artificial in it and that actually tastes nice. Our latest order arrived damaged (a can was missing and there was a damp patch in its place). I sent Dash an email at 1630 and by 0700 the following morning had received a reply saying a replacement pack had been sent out. Outstanding customer service from Alex.
I had an issue with a cancelled order after using a discount code that turned out to be shared beyond its intended use. Initially, I was pretty frustrated — the code was accepted by the site and the order was confirmed, so having it cancelled felt unfair.
But I have to give credit where it’s due: the DASH team, especially Isobel, took my concerns seriously and escalated the issue to their CEO. In the end, they did the right thing and honoured the full order free of charge — a gesture that really restored my trust in the brand.
It’s clear they care about their customers, and despite the hiccup, I’ll definitely be ordering from DASH again. Great drinks, and even better customer service in the end.
Your pricing policy is deeply annoying. Why do you offer discounts through so many diverse routes? Please just set your prices at a reasonable level rather make us constantly search out the offers to receive 40% discount. I would never pay your headline price. Does anyone? This type of marketing should be prevented.
I have only recently discovered Dash water recommended by one of my friends. It is a healthy alternative to cold drinks. So far i have tried lime, lemon & Raspberry flavour & couldn’t decide which one’s the best as all taste refreshing. Can’t wait to try rest of it.
So great ! Love the flavours and feel like I am being indulgent without the calories or sugar. I am truly a Mango Queen whilst my partner loves the Peach !
I absolutely LOVE Dash! It’s not easy to find great non alcoholic drinks that don’t contain artificial sweetener but these tick all the boxes. The new Cherry flavour is AMAZING!
Love the products and excited to try the new flavours. Really easy to change your subscription to suit your needs. Great customer service too, really quick response and the issue I had was resolved to a great standard.
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