Country Wine & Spirits

4.540247678018575 out of 5 stars
4.5
Excellent646 reviews

TrustScore

4.5
4.540247678018575 out of 5 stars
Excellent
5 out of 5 stars
520
4 out of 5 stars
53
3 out of 5 stars
18
2 out of 5 stars
12
1 out of 5 stars
43
646 reviews in total

Review summary

Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sent the wrong thing in the mail

Sent the wrong thing in the mail. Offered to refund the price difference, instead of sending me the right thing. Now the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

It took over 2 weeks to get my order

It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest findin...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I could give ZERO stars

I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for order and/or a…

Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more

0
0
🔥 High engagement

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over 5 years ago
5 out of 5 stars

Fantastic service.

Fantastic service.

Helpful?
Jd1985
Jd1985
1 reviews
over 5 years ago
5 out of 5 stars

One of the best customer service…

One of the best customer service experiences I have had. I received my order within four days across the other side of the country. Bottles were packaged excellent. And the selection is by far the best I seen. They have so many things I struggle to find in my local liquor store.

Helpful?
Steve
Steve
1 reviews
over 5 years ago
5 out of 5 stars

Quick,safe delivery.

Quick,safe delivery. Will use again

Helpful?
Sheila  Cole
Sheila Cole
1 reviews
over 5 years ago
5 out of 5 stars

My order was delivered on time I was very pleased

My order was delivered on time I was very pleased S Cole

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Susan Davis
Susan Davis
1 reviews
over 5 years ago
5 out of 5 stars

Fast delivery

Fast delivery. Had a question if you carry the larger size if Seagrams. But service was great

Helpful?
over 5 years ago
5 out of 5 stars

Great customer service

Great customer service

Helpful?
over 5 years ago
5 out of 5 stars

Prices quite reasonable on my items

Prices quite reasonable on my items. Fast free shipping (minimum purchase). Would like to get more 1.75L selection, but can't complain. Hooray for "click for booze at your doorstep."

Helpful?
Mike Gregg
Mike Gregg
1 reviews
over 5 years ago
2 out of 5 stars

When I was on website it showed I was…

When I was on website it showed I was ordering crown royal peach and when it was delivered it was regular

Helpful?
Robert Magee
Robert Magee
1 reviews
over 5 years ago
5 out of 5 stars

All is good

All is good. We would order more often with a lower FREE SHIPPING threshold. Premium boxed wines would be a good addition.

Helpful?
over 5 years ago
4 out of 5 stars

Can't ship liquor to Washington state

Good prices but can't ship liq to Washington state

Helpful?
Joan Drake
Joan Drake
1 reviews
over 5 years ago
5 out of 5 stars

I made a purchase for the first time…

I made a purchase for the first time and will definitely be using again! Was quick and easy And delivered cross country fast as promised!

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over 5 years ago
5 out of 5 stars

This was the best online liquor store…

This was the best online liquor store Ive encountered.. I used another one and it was horrible.. You guys were awesome

Helpful?
Emily Dauster
Emily Dauster
1 reviews
over 5 years ago
1 out of 5 stars

Good product - Bad customer service

After being disappointed that my shipment didn't arrive on-time, I waited a few extra days expecting to hear something (delay in shipping, unusually high ordering volume) - anything to explain why my order didn't arrive. Nothing. So I started looking into this myself. Turns out, my shipment was 'broken' by the carrier, and deemed 'unable to deliver.' Sure, I was upset when I reached out to customer service, (no update, no word, no nothing) - so what response did I get? No, not a generic 'we're so sorry' or 'we're doing the best we can to fix this,' Nope. Instead, it was attitude. "Once this shipment is returned to us, we can replace the broken products and then send your order out." What a joke. The shipping carrier stated "this shipment cannot be delivered" and that's my fault?? I had to tell YOU that the shipment was broken, you never communicated to ME, the customer. And then, after getting paid by me, and paid by the insurance on the shipping damage - you still wanted to wait and see if anything was salvageable before even attempting to make it right? Well, you can keep your 10% coupon. I won't be ordering from you again. A lot of the products I wanted where either out of stock, or in the wrong size - on top of you lack in concern that products actually make it to the customers. If your going to proactively tell customers there is a problem, please don't get upset with them when it's pointed out to you. I'm not being a pest asking for my order to be fulfilled, I'm being a customer. Or at least, I was.

Helpful?
Joe Lukomski
Joe Lukomski
1 reviews
over 5 years ago
5 out of 5 stars

Incredible Varieties of Spirits and Wines

The online store offers a large variety of wines and spirits at very competitive prices. Delivery is always right on schedule and the product is very securely packaged. This is my favorite online store for this type of merchandise.

Helpful?
over 5 years ago
5 out of 5 stars

fast shipping and accurate product

fast shipping and accurate product

Helpful?
Jordan Judy
Jordan Judy
1 reviews
over 5 years ago
5 out of 5 stars

Bottles arrived intact and on time.

Bottles arrived intact and on time.

Helpful?
Susan Blair
Susan Blair
1 reviews
over 5 years ago
5 out of 5 stars

Excellent service!

Quick shipping and well packed! Thank you!!

Helpful?
Lynn Holt
Lynn Holt
1 reviews
over 5 years ago
5 out of 5 stars

I really like your tracking system FedEx

I really like your tracking system FedEx

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Glen Bruels
Glen Bruels
1 reviews
over 5 years ago
5 out of 5 stars

Great selection, excellent prices, and fast/efficient service

Shopping here is easy and affordable. They have a great selection and they are very speedy in getting your purchases packed and shipped quickly. The bottles are always securely packaged and, to date, there has been no damage. We have shopped here twice and will do so again.

Helpful?
Emily Davis
Emily Davis
1 reviews
over 5 years ago
5 out of 5 stars

This is a very useful service

This is a very useful service! Prices are good and delivery time is reasonable given current conditions. The extra bottles of wine are a real bonus and I have enjoyed the ones I’ve received.

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