Review summary

Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

PW
You can do the whole booking together

You can do the whole booking together. Flights, cruise etc.

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Fantastic personal service.

Fantastic personal service.

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M
Great service

Great service

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K
Excellent customer service

Excellent customer service

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Company details

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All reviews

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Showing 641 - 650 of 996 reviews
MM

Very experienced and helpful advisor

Very experienced and helpful advisor

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R

David Pettigrew from cruise 1st is a…

David Pettigrew from cruise 1st is a top man always puts himself out to do best for us

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.(

Helpful Staffs

Very helpful staff spoken to, especially Barbara & Emma. Informative given my booking for travelling won`t be till 2025!! Thank you.

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MM

Good communication between your rep and…

Good communication between your rep and myself particularly being able to call him direct to ensure a smooth and trouble free process

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SG

Useless and rude

We had a royal caribbean forward booking assigned to this agency, which when we tried to use to book a new cruise , Cruise 1st informed us that due to a change in policy they could no longer book cruises for us. Despite this policy change being their decision they were totally unhelpful in releasing this forward booking from them to another uk agency that were happy to deal with us. This leaves us with an unusable forward booking and had to book the cruise we wanted without this. They have been of no help whatsoever and I am still reaching out to Royal to help us solve this situation. Do not use this company!

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MR

Good Value

Polite, informative and good value.

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J

Great service

Great service, Have booked with cruise1st a few times & allways straight forward & a pleasure to deal with.

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c

David was very helpful he explained…

David was very helpful he explained everything to us Thank you for all your help.

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YD

Efficient

Efficient, friendly, helpful and pleasant.

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s

I’ve been booking Cruises through Cruise 1st for 5 years.

I’ve been booking Cruises through Cruise 1st for the last 5 years and never been disappointed or beaten on price. Lydia Readwin in particular has been outstanding. He assistance and guidance when booking has removed a lot of stress and and always got me the best deals, transfers, hotels etc. I will certainly continue to use Cruise 1st and Lydia.

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