Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
Reviewers consistently praise Commerce Utilities for its outstanding service and professionalism, particularly highlighting the helpfulness of staff like Tom and Victoria. Many customers appreciate the ease of securing competitive deals for their utilities, noting that the process is straightforward and efficient.
The communication is frequently described as excellent, with quick responses and thorough guidance throughout the transition to new contracts. People feel supported and valued, especially during challenging times, as staff members demonstrate patience and understanding. Overall, Commerce Utilities has built a strong reputation for delivering reliable and hassle-free service, making it a preferred choice for many. The overwhelming sentiment is positive, reflecting a high level of customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 158 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2022.
| Month | Average | Reviews |
|---|---|---|
| Sep 21 | 5.0 | 3 |
| Oct 21 | 5.0 | 5 |
| Nov 21 | 5.0 | 5 |
| Dec 21 | 5.0 | 2 |
| Jan 22 | 5.0 | 3 |
| Feb 22 | 5.0 | 3 |
| Mar 22 | — | 0 |
| Apr 22 | 5.0 | 2 |
| May 22 | 5.0 | 1 |
| Jun 22 | 5.0 | 2 |
| Jul 22 | 5.0 | 2 |
| Aug 22 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 158 most recent reviews.
“I have used this company several times & have always had a brilliant service from Tom who looks after my account”
158 reviews of Commerce Utilities. Filter by what matters to you.
Very professional services, Tom saved us alot of money on our Utilities! Couldn't have gone any better!! If you think your paying over the odds for your energy, then Commerce Utilities is the people you need to talk to 10/10!! JW Signs & Graphics LTD
Very easy to work with and very professional. Highly recommend their services.
Tom, was a great help. Would highly recommend.
Tom did all the legwork to find a better electricity deal for our village hall. He was very professional, patient and courteous.
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Great company to work with, just honest people doing a good job. Would highly recommend.
I have worked with Tom for the past couple of months on securing a business contract for both electric and gas. Commerce Utilities are worthy of a 5 star rating primarily due to Tom's non-pushy, supportive approach (in contrast to many others who have attempted to attract our business); his knowledge of the market; and, his confidence in the deal we signed up to bringing long-term savings to our business in comparison to our previous contract (time will tell but I'm sure it will).
Tom has been brilliant and has successfully reduced both our gas and electricity significantly, at no costs to ourselves! Tom has been patient, informative and supportive throughout the process and could not have done more! Thanks so much, as a new business we are very grateful and will remain with Tom going forward - if you are thinking about engaging his service, DO IT!
Proactive and responsive delivering a very good saving for our Sports Club. Would happily recommend
Thank you Thomas excellent service and great results. I have been trying for some time to get a better deal for our village hall electricity with no success. The amount you have been able to save us will make a difference to our finances and mean we can put the money to better uses. Sarah
Five star review for a five star service! Thanks Commerce 👍🏽
Couldn’t have asked for better service, thank you Thomas! 5*
Well where do I start, I contacted a man called Tom from commerce utilities because I’d heard he could work wonders & oh my they wasn’t wrong. Me & Tom had a very sticky situation to sort out between us, with a very awkward company. Tom gave 100% effort and didn’t not fail to impress, he is efficient, polite and hard working! We got to the end result and I couldn’t be happier. Honestly he really is the superman of the gas & electric change over trade! I would score him 10 stars if I could.
I do not usually write reviews as we are usually to busy but in this case i will make a exception. Tom at Commerce Utilities as been very patient and courteous on the phone and e-mail, he is efficient and professional and found me a much better deal on my gas and electricity i cannot thank him enough. Robert .
Thank you so much to everyone at Commerce Utilities group. Not only did they source me the best prices then avoided a 36% increase on my prices that were quoted direct from the supplier! Thomas’s phone manner is very mature and he is very knowledgable in this business sector. Particularly the admin team helped when I was trying to locate my meter number and helped submit my meter reads. Thank you so much. Could not recommend enough.
Efficient service and easy to deal with. Tom contacted us by phone and even came to the office which was great. He explained everything to us and made sure we understood all the jargon. The whole process was made easy and it wasn't time consuming either. We'd wholeheartedly recommend Tom and Commerce Utilities. Cheers mister! Duncan Murray
Tom helped our company to find a very competitive contract on our gas. He was responsive and we managed to get everything sorted out in less than 2 days. Very happy with the service from Commerce Utility.
The whole process was incredibly straightforward! Tom was very knowledgeable and I felt I was never under pressure to go with Commerce Utilities. A no brainer!
Tom, you are probably the only person who can make the boring job of switching providers more bearable. Thank you for not being pushy and giving me the time to consider all my options.
Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
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