Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
Reviewers consistently praise Commerce Utilities for its outstanding service and professionalism, particularly highlighting the helpfulness of staff like Tom and Victoria. Many customers appreciate the ease of securing competitive deals for their utilities, noting that the process is straightforward and efficient.
The communication is frequently described as excellent, with quick responses and thorough guidance throughout the transition to new contracts. People feel supported and valued, especially during challenging times, as staff members demonstrate patience and understanding. Overall, Commerce Utilities has built a strong reputation for delivering reliable and hassle-free service, making it a preferred choice for many. The overwhelming sentiment is positive, reflecting a high level of customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 158 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2022.
| Month | Average | Reviews |
|---|---|---|
| Sep 21 | 5.0 | 3 |
| Oct 21 | 5.0 | 5 |
| Nov 21 | 5.0 | 5 |
| Dec 21 | 5.0 | 2 |
| Jan 22 | 5.0 | 3 |
| Feb 22 | 5.0 | 3 |
| Mar 22 | — | 0 |
| Apr 22 | 5.0 | 2 |
| May 22 | 5.0 | 1 |
| Jun 22 | 5.0 | 2 |
| Jul 22 | 5.0 | 2 |
| Aug 22 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 158 most recent reviews.
“I have used this company several times & have always had a brilliant service from Tom who looks after my account”
158 reviews of Commerce Utilities. Filter by what matters to you.
Thomas has been outstanding throughout our interaction, intervening with a utility provider on our behalf when they set us up incorrectly and sorting everything out for us so we simply haven't had to worry about a thing. We have now used Thomas to renew four of our contracts and wouldn't hesitate to recommend him.
I’m saving £400 a year! After one phone call with Tom a couple of days ago, I’ve managed to save over £400 a year on my electricity for my café. I can’t thank the CU team enough - they’re service is efficient, trustworthy and open with the customer which is such a treat amongst so many dodgy utility sale companies. I would definitely recommend to other businesses, especially if you’re looking to save money. Jules & Ralph
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Very thorough and dedicated to help get the best contract for our business. Thank you
Fantastic service. Saved us money and took all the stress out of changing tariffs.
After having been contacted by Victoria Edwins from Commerce Utilities to enquire about our gas/electricity & water contracts, I would like to say what a wonderful lady she was, who was very polite and extremely helpful, and made the process of changing very easy. I would definately recommend changing to Commerce Utilities to anyone.
I'm extremely hesitant when looking for new energy suppliers, predominantly due to previous bad experiences. However Tom at Commerce has restored my faith. Always helpful, informative, understanding and most importantly, never pushy. Highly recommend these guys. A*
Thomas comprehensively explained the procedure involved in moving water supplier and established useful cost savings. I knew I could reply on him from past recent experience in changing electricity supplier. I feel most confident in using his services going forward and would therefore recommend him to other potential clients. Julian Bird Treasurer Tilton on the Hill Village Hall
Superb - Efficient - Professional - Friendly ! The reassurance Thomas gave me throughout all of my business worries was priceless. I will never go through anyone else.
I was very impressed by Tom from commerce Utilities, very professional, very helpful . Everything about commerce Utilities company was explained to me ,not pushing at all. It was great having someone to source the best prices for me and understanding that i was afraid of trusting a company to do this service, but having read the reviews on trust pilot i decided to give it try ,after 30 years of sticking with the same company it was time for change! Many thanks Tom for all your help .
We asked Commerce Utilities to have a look at our utility bills with a view to saving us some money. And indeed, they managed to conjour up a decent saving on our current water contract. Victoria is a lovely person, very friendly and easy to do business with and we have no hesitation in saying that we will be pleased to use her services again in the future.
Thomas has been such a great help and has endeavoured to get me refund for overcharging and sort out a lot of other issues regarding my utilities. He really is a star and would recommend his services to anyone. I have already recommended him to other hoteliers in the Torbay area. Thank you Thomas for all your help. K Jones
Thomas Thorpe at Commerce Utilities was really helpful in arranging my utilities for my new business. Thomas was amazing with the communication and kept me informed and up to date with everything that I needed to know. I would recommend Comnerce utilities
This is the second time we have dealt with Thomas from Commerce Utilities and we've been very pleased with the outcome and his helpfulness. Saving money on our utilities for our village hall is made easy.
Tom at commercial utilities has been very helpful and I find using the company has been so much less stressful just having one company deal with all my utilities for my business. I know I can trust them to help make savings for me and that is so important as I have had some bad experiences with a company previously . I couldn’t recommend their services highly enough. .
Victoria and Tom managed the whole process of looking at our current energy suppliers for our retail business across two different properties. The whole process was really easy, once I had sent my bills across they came back to me with the best price solution, also making sure I was happy with the supplier(s) they could offer. Over a three year period they were able to save me over £3000 on my gas and electricity bills. All quotes were in writing and the whole process is really transparent with emails confirming the breakdowns before any agreement was signed. I would have no hesitation in recommending this company.
What a pleasure dealing with Tom and the team, such a breath of fresh air to deal with people that do what they say they are going to do and that genuinely care about our needs as a business. The recommendations were spot on and we feel in safe hands. Hope you guys have a great Christmas you have made ours a little easier. SH-B
Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
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