Great service
Civic closed a portfolio loan for me and I was very pleased with the process and the unique product they provided me.

CIVIC Financial Services is a company specializing in investment services, providing a range of financial solutions designed to meet the needs of individual investors and businesses. With a focus on transparent and efficient investment strategies, the company aims to empower clients to make informed financial decisions. Their offerings may include portfolio management, retirement planning, and various investment products tailored to enhance client financial growth. Targeting both individual investors and small to mid-sized businesses, CIVIC Financial Services seeks to cater to a diverse clientele looking for reliable investment opportunities. By emphasizing a client-centric approach, the company strives to build long-term relationships based on trust and transparency in the financial services sector. For more information, visit their website at www.civicfs.com.
CIVIC Financial Services receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the professionalism and support from specific team members, noting that they provide great service and help clients build sustainable rental portfolios.
However, a substantial number of consumers express dissatisfaction, citing issues such as hidden fees, lack of transparency, and high-interest rates. Complaints frequently mention feeling misled about loan terms and experiencing delays that result in financial losses. Some customers describe their interactions as stressful and unprofessional, leading to a sense of distrust. While there are commendable aspects of the service, the negative feedback regarding transparency and communication is prevalent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 2.0 | 2 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 2.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Everything went seamlessly and fast”
“They hided a clause in the note that on a cross collateral mortgage i need to pay off on the first property 120 percent”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Investment Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: CIVIC Financial Services is #5 of 5 on overall rating in this group. On value, Frontier Home Insurance scores higher (4.7 vs 2.0).
60 reviews of CIVIC Financial Services. Filter by what matters to you.
Civic closed a portfolio loan for me and I was very pleased with the process and the unique product they provided me.
Civics allows me to build a solid sustainable rental portfolio.
Civic is one of the best lenders in the industry that I worked with . Professional from start of your file to closing . Dylan and his team on point by keeping up from processing to closing great to work with .
Quick answers to the questions people ask most.
CIVIC Financial Services provides a range of investment services, but for specific offerings, it's best to visit our website or contact us directly.
Fees can vary based on the type of service provided. Please check our website or reach out for detailed pricing information.
Our business hours may vary, so we recommend visiting our website for the most accurate information regarding our operating hours.
We take customer feedback seriously and strive to resolve any issues promptly. For specific concerns, please contact our customer service team.
Transparency is important to us, but we recommend carefully reviewing any agreements. For detailed information, please consult our website or contact us directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 33% are 1–2★.
Working with Matt was an absolute pleasure. Everything went seamlessly and fast. He is phenomenal. Thank you so much.
Eddie Salem was the best loan officer I have worked with!! Very responsive and easy to work with. Would highly recommend Eddie and CIVIC Financial Services!
John is my all time favorite AE, he is always available, professional and knowledgeable! the CIVIC team was outstanding as usual, super prompt responses to all emails, informative and professional. Loved the loan approval :) Love working with my CIVIC
Joe Zaniboni did an excellent job and followed through on everything in a timely manner. ”
Justin was very helpful from the beginning of the transaction until the end. Thank you
Great customer service , prompt and quick responses
Jackie is amazing! She is always working around the clock no matter what the circumstance is:) I'm truly grateful to have her on my team. Go Jackie!
CIVIC FINANCIAL is an Excellent company to work with! Thanks to You and Your Team Shyla. Ceola
Shyla went above and beyond. Communication was great, she would always make herself available to answer any questions I may have. Your terms were great, the experience that I received when working with Shyla was even better. I'll definitely be coming bac
It was great working with you and your team again! Thank you for your attention to detail and kindness. Thank you !
Communication was great. Kept you in the know every step of the way!
CIVIC Financial Services is a company specializing in investment services, providing a range of financial solutions designed to meet the needs of individual investors and businesses. With a focus on transparent and efficient investment strategies, the company aims to empower clients to make informed financial decisions. Their offerings may include portfolio management, retirement planning, and various investment products tailored to enhance client financial growth. Targeting both individual investors and small to mid-sized businesses, CIVIC Financial Services seeks to cater to a diverse clientele looking for reliable investment opportunities. By emphasizing a client-centric approach, the company strives to build long-term relationships based on trust and transparency in the financial services sector. For more information, visit their website at www.civicfs.com.
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