Stay away and look for the help from…
Stay away and look for the help from scam through the profile name of my display picture for help of your funds from scam

CIVIC Financial Services is a company specializing in investment services, providing a range of financial solutions designed to meet the needs of individual investors and businesses. With a focus on transparent and efficient investment strategies, the company aims to empower clients to make informed financial decisions. Their offerings may include portfolio management, retirement planning, and various investment products tailored to enhance client financial growth. Targeting both individual investors and small to mid-sized businesses, CIVIC Financial Services seeks to cater to a diverse clientele looking for reliable investment opportunities. By emphasizing a client-centric approach, the company strives to build long-term relationships based on trust and transparency in the financial services sector. For more information, visit their website at www.civicfs.com.
CIVIC Financial Services receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the professionalism and support from specific team members, noting that they provide great service and help clients build sustainable rental portfolios.
However, a substantial number of consumers express dissatisfaction, citing issues such as hidden fees, lack of transparency, and high-interest rates. Complaints frequently mention feeling misled about loan terms and experiencing delays that result in financial losses. Some customers describe their interactions as stressful and unprofessional, leading to a sense of distrust. While there are commendable aspects of the service, the negative feedback regarding transparency and communication is prevalent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 2.0 | 2 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 2.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Everything went seamlessly and fast”
“They hided a clause in the note that on a cross collateral mortgage i need to pay off on the first property 120 percent”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Investment Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: CIVIC Financial Services is #5 of 5 on overall rating in this group. On value, Frontier Home Insurance scores higher (4.7 vs 2.0).
60 reviews of CIVIC Financial Services. Filter by what matters to you.
Stay away and look for the help from scam through the profile name of my display picture for help of your funds from scam
They hided a clause in the note that on a cross collateral mortgage i need to pay off on the first property 120 percent ! Im suing them! As a result i cant sell the properties cause they made the two properties under water ! Stay away Eli marcus the lender
high interest of 8 percent to 720 plus credit and they didn't disclose to me on a clause making me pay on loan for two properties that my first paid off property has to pay 120 percent of the principal . that makes me needing to come up with an additional very big amount of money out my pocket just to sell the property. Eli has a good demeanor but overall he is not honest enough lender. I shouldn't know about this fact two years after I'm getting this loan
Quick answers to the questions people ask most.
CIVIC Financial Services provides a range of investment services, but for specific offerings, it's best to visit our website or contact us directly.
Fees can vary based on the type of service provided. Please check our website or reach out for detailed pricing information.
Our business hours may vary, so we recommend visiting our website for the most accurate information regarding our operating hours.
We take customer feedback seriously and strive to resolve any issues promptly. For specific concerns, please contact our customer service team.
Transparency is important to us, but we recommend carefully reviewing any agreements. For detailed information, please consult our website or contact us directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 33% are 1–2★.
Do not trust them. They pre approve everyone to get a deposit and pay for an appraisal from a company based in NYC ( Tamarisk Appraisals) matter where in the country you want to fund. They promise everything and deliver nothing. Dont trust Dusan Langura or Andrea Agbay.
Civic financial is the biggest scam company. They cost me thousands of dollars on a deal they promised they would close months later a week prior to close they come with they need more information. Absolutely the worst lender I ever worked with. All the would say was just push closing another 2 weeks until finally the seller backed out. Do not use this company you will regret it
Avoid this Financial Services... Complete Scammers Spoke to Steven Weinstock and understand my financial situation as a foreigner with no US credit score and social security number and says can lend funds to me based on my situation and requirements. However upon paying $750 for an appraiser and taking all my personal financial details, got an email stating that they can't help me because I don't have US credit score! I did not get back my full refund due to admin costs involved, what an absolute scam! Forget about customer service after they take your money and personal financial information....
Beware of Civic Financial Services especially the NY location. Liars and Crooks, they told me what I wanted to hear at the start by answering my questions, then as closing date was set they changed all the rules. Tried charging me over $12,000 in closing costs, only to put in their pockets. As I began to ask more questions before the official closing they lied to me again. Was informed on the closing date that the only way I had access to the funds I was borrowing was to request draws. I had to personally pay for all the renovations and contractors to do the work out of my pocket, then request the money back via draws. If I had the money already I wouldn't need a lender to borrow from, so why borrow the money and pay interest if I must pay for all the renovations upfront with my own money. They are very shady and crooked. Proceed with caution, better yet just avoid altogether!! They don't want to talk with you on the phone, they make it quick and never call back.
citizen bank they lie and lie until you have no choice but to get rid of them worse banking experience of my life and I have excellent credit rating stay away from East Longmeadow branch in particular.
1 star too many. RUN-DO NOT DO BUSINESS WITH CIVIC. The worst financial service company I've ever dealt with. They have had my loan since December 2022 and no one even had the courtesy to respond to my emails for a follow-up regarding my refinance after I've paid over $1200 in appraisal fee's. I've emailed the underwriting manager Daniel Molina called customer service to simply get a reply and no response. It was supposed to take 30 days. I had the pre approval. The Appraiser confirmed she made a mistake on the appraisal stated she would correct it at their request and they did not even submit for corrected appraisal. They will give you the run around and undeliver weeks at a time. I will be filing a complaint under the FHA, HUD, and BBB. Still ongoing.
Our nightmare started with a civic broker back in August. Refi and purchase loan)After submitting countless documents with no response weeks at a time. We decided to move forward only to find out after paying for a second appraisal this broker was working with civic as well. We were caught between a broker squabble. I spoke with a accountant executive via email. She apologized. I was told the original broker. I started with would contact me Friday. That was a week ago. We are starting to believe civic brokers are fraudulent liars. 6 months of time wasted and we still don't have a clear understanding of why we haven't closed. Or at least a email stating they cannot or will not close the loans.
After submitting all documents and waiting for almost a month Civic pull my refi loans on my rental properties.
DO NOT DO IT!!!! ON CLOSING DAY, DURING FUNDING-UNDERWRITERS PULLED OUR DEAL BACK !!! AFTER I HAVE ALREADY WIRED THEM OVER 70K IN FUNDS. THEY ARE TRYING TO HAVE ME BRING MORE MONEY TO THE CLOSING TABLE; OR CHANGE THE LOAN TYPE! WE GOT A CLEAR TO CLOSE, SIGNED ALL PAPERS AND LOAN PAPERWORK AT 7PM LAST NIGHT; EVEN HAD A MOBILE NOTARY COME TO MY HOME TO SIGN!!! AND EVERYTHING! FOR THEM TO DO THIS AND PULL OUR DEAL BACK 30 MINS BEFORE RECORDING. IM LOOSING 5K IN DD DUE TO THIS. UPDATED: Jan17,2023 This company, dropped the ball on my loan and pulled the deal after docs were signed and after I sent my funds. Now I have Fay servicing calling me saying I have a loan with them for the homes civic financial declined to close the deal on. This loan never closed and I now I’m getting calls from the “would be” mortgage company regarding monthly mortgage payments!!!!
Civic closes a lot of investor loans. That said, they suck. Too many hands touching every file and it NEVER closes on time. Lost emails/docs/delays is the standard. Don't expect a smooth process at all. If an LO sells you on something, don't expect it to work. The rug will get pulled out last minute and you will just have to accept whatever the outcome, rate changes, LTV changes, cash to close, etc. I've brokered loans to them and I've borrowed from them (5x in 2021-22). Find someone else, they oversell their loan product to flippers and investors and deliver less than you were promised. Mortgage biz sucks but Civic has a special way of making it suck deluxe. And your reply about a broker?? You suck. Throw the broker under the bus?? You have a dozen people touching the file all pointing fingers at each other. 8 weeks to close a purchase at hard money rates? This is a joke. INVESTORS, LOOK ELSEWHERE UPDATE 2.0 / January 2023. Second loan in 30 days. Eight weeks to produce a refi for rental. Same issues, too many cooks in the kitchen. Process is very sloppy, slow and covered in origination points and processing fees (to compensate the extra cooks in the kitchen) that do not speed up the process or produce any value. Go find a lower rate/lower points Civic used to be the go-to for investor loans, now they are high rate/high cost - fizzle not sizzle Do yourself a favor and swipe left on this one.
I am currently trying to get a loan with civic as we speak. I started with them on 6/15/22 and I am still trying to get it processed today 9/15/22 this is a very dishonest company Henry Carr will not be honest and upfront with me, he charged me 600 for an appraisal that cost 450.00. My business has went upside down and I have fallen behind using these guys! BE CAREFUL AND AWARE OF THESE GUYS!!
Worst experience I've ever had as an investor. Beware, they created endless headaches for me after constantly pushing back my refinance, month after month. What was supposed to be a 30-day close, is still going and we're past 100 days now. It's been a nightmare of an experience. We Finally seem to be at the end but I wouldn’t want anyone to go through that experience.
BEWARE BEWARE BEWARE! BEWARE OF THIS LENDER. THEY ARE KNOWN FOR THEIR DISHONESTY! My acquisition/construction loan although in the name of my company, they can't seem to find to reply. My name is Donald Cole and it is my opinion, the opinion of other mortgage lenders, banker and brokers, along with my attorney, that what was done to me was a type of fraud. I am putting together a class action suit against them. I will be trying to contact everyone who has left a bad review to see If any of you wish to participate in a class action suit against this company, the owners as well as their individual investors. I AM COMPILING A LIST FOR MY ATTORNEY to decide if I bring a suit by myself or if there are enough for a class action suit against Civic. I was told that the only reason they have not been stopped as yet is because people like myself are embarrassed and have been drained of their finances so they are left with no good money trying to get back the bad Anyway, here is MY story: During the purchase process they procrastinated the loan month after month by constantly requesting paperwork we had already sent to them until we were about to lose the deal and they were the only lender we had left. Then once they hooked us, we closed, using about $185,000 towards the purchase price with an additional $207,000 in a construction LOC. We had only accessed $185,000 of the loan for acquisition so after a few months I inquired as to why my interest payments we so high and found they were charging me interest on the full $400,000 loan even though we had only accessed $185,000. AS IF THAT WASN'T BAD ENOUGH they would not properly release constructions funds to keep the project going in a timely manner FOR OVER A YEAR AND A HALF, placing another $30,000 intererst in their coffers! They made it EXTREMELY DIFFICULT to access our construction funds to the point we had to sell the property after we had only beening able to complete the demo. We only found out later when talking to other lenders that Civic is KNOWN in the industry for doing these things.
If you started with it may be too late. The worst experience in 20 years of investing. Terrible service DONOT pleaseeeeeee DONOT use them for any of your real estate investing needs you will regret it.
The absolute worst hard money lender, I have used quite a few, and I cannot stress enough how terrible they are. They take weeks to get a draw to you, there is no online portal, they charge huge fees. They took over a week just to get a payoff statement to the title company for the sale of the home that was quick close all cash. It took months just to close the loan when they said it would be weeks. DO NOT USE THEM, READ ALL THE PAPERWORK.
It’d be unfair to criticize any organization today, without a reasonable sense of understanding. This market impacted by COVID-19 is undoubtedly uncharted waters for everyone. During this tumultuous time however, Civic should not be remembered as a leader. My borrowers and myself are shocked with Civic Financial’s poor reactionary procedures which were put in place during this crisis. Procedures that ultimately mislead their partner brokers and clients when they needed it most. They were the first of just a few lenders to announce that their lending capacity, would ultimately remain available , throughout-out a market impacted by COVID-19. I wish I would’ve known the entire truth to such a statement. In the course of a week since the announcement, Civic has completely changed the loan structure in regards to pricing and LTV, for loans that were already underwritten. I understand increasing the pricing for all new loans going forward, but to alter deals already underwritten and in the process of closing is unacceptable. Civic has let it be known that these changes will be made with no exceptions, even by case to case basis (for repeat clients). If you have an immediate need for capital during this time. Im implore you to look elsewhere for a reliable and honest lending partner.
CIVIC Financial Services is a company specializing in investment services, providing a range of financial solutions designed to meet the needs of individual investors and businesses. With a focus on transparent and efficient investment strategies, the company aims to empower clients to make informed financial decisions. Their offerings may include portfolio management, retirement planning, and various investment products tailored to enhance client financial growth. Targeting both individual investors and small to mid-sized businesses, CIVIC Financial Services seeks to cater to a diverse clientele looking for reliable investment opportunities. By emphasizing a client-centric approach, the company strives to build long-term relationships based on trust and transparency in the financial services sector. For more information, visit their website at www.civicfs.com.
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