Chase Eyecare is a long-established independent optician based in Cannock, UK, specializing in comprehensive eye care services for families. With over 100 years of experience, the company provides high-quality eye examinations, expert consultations, and a wide range of eyewear options, including budget-friendly and designer frames. Chase Eyecare serves a diverse clientele from Cannock and surrounding areas such as Hednesford, Walsall, and Stafford, ensuring accessibility to quality vision care for individuals of all ages. The company's offerings include specialized clinics for various eye health needs, express services for single vision spectacles, and promotional deals such as free eye exams and glasses for children. With a commitment to utilizing the latest technology and maintaining a friendly, knowledgeable staff, Chase Eyecare aims to deliver exceptional care and support for its patients' vision health.
Reviewers consistently report positive experiences with Chaseeyecare. Customers often highlight recommend, chase, service, care.
A minority mention drawbacks around far too, far too expensive, too expensive, too expensive going. Overall sentiment is strongly positive with an average rating of 4.9 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 6 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 5.0 | 7 |
| Apr 25 | 5.0 | 3 |
| May 25 | 5.0 | 4 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 5.0 | 6 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great care and takes the time with children”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +3% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Chaseeyecare is #1 of 5 on overall rating in this group.
60 reviews of Chaseeyecare. Filter by what matters to you.
Mr Shakeel Puri really professional consultant would highly recommend he is fantastic with my son who is 9 years old, we have been coming here since my son was around 4years old, and he always makes him feel comfortable and relaxed. We recommend to all friends and family. The girls on the desk are friendly and very welcoming
Chase eye care is amazing, my children and I have always had excellent care.
Far too expensive l'm going elsewhere and people not friendly
My appointment was bumped to the same day when Mr Puri and his team saw I needed help. He went above and beyond to make sure I was cared for including hospital referral, helping me more than my GP. If you want to be looked after Chase Eyecare should be your optician.
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Since coming to chace eye care it has made a difference to my life. The staff on the front desk are welcoming and friendly. I would strongly recommend them to anyone who is looking for an consultant mr puri is very good and the eye test is nice and relaxing
Very professional and friendly. Great advice and never “salesy”, I came away confident and very happy with the service. Would definitely recommend.
Me and my daughter have visited Chase Eye Care for some time, and we are always treated with outstanding care. The staff is incredibly friendly, and the eye exams are straightforward and comfortable. Mr. Shakeel Puri, in particular, is exceptionally sincere; he puts you at ease and goes above and beyond to explain everything in detail. I would highly recommend Chase Eye Care are very family-friendly, and the welcoming atmosphere, complete with coffee, biscuits, and treats, makes each visit a pleasure. A truly professional and warm experience.
I have been using Chase Eyecare for a few years now. Mr Puri is so lovely puts you at ease straight away and very professional. He takes time to explain things to you and there is never any rush with an eye test. I also had a problem with an irritation in one eye they fitted me in to see Mr Puri who found the problem and removed 2 eyelashes that were curling into my eye brilliant service. The ladies are so helpful when choosing frames especially Louise so very patient. I would 100 per cent recommend Mr Puri and his team they are the best opticians I have ever been to
I’ve been coming here for the last 10 years with my daughters. Highly recommend their services. Excellent service from the ladies offering advice on frames and thorough eye examination from Mr Puri. My daughters are looked after very well and have gained confidence in wearing them every day. I would recommend to all families and friends. Very welcoming thank you chase eye care team.
Since I come to Chase Eyecare, they are very good at looking after you. I recommend them to families and friends. I give them 5 Stars for Brilliant eye examinations, excellent Offordable prices and great customer service. Thank you Mr Puri and his team.
Recommended to me, pleasant experience with sociable staff that create a friendly environment. Would recommend to families.
I have been coming here for 33 years I also bring my 3 boys here, I have the best welcoming service each and every time the best eye examination and the lady’s on the desk are extremely helpful with my children all of the team go above and beyond to help I would recommend these people to any family thank you to mr Puri and his team for all their help.
Always come to Chase eye care , Staff are really welcoming from the time you walk in . Examinations are really professional and pain free . I would highly recommend the Chase eye care for anyone.
Have used Chase Eyecare for my last two eye tests. Also bring my children. Always makes us feel relaxed. Very good with the children. Staff are lovely too
I have been coming to chase eye care since I was a young child and now my children and grandchildren come and would recommend to any families thank you chase eye care team for your fantastic service to my self and family and 1was sent for hospital treatment and with the treatment has improved there life we can never thank you enough to Mr Puri and his team
I brought my demand avoidant autistic child for an eye test because the practice was recommended by Seeability. My child often struggles with heslthcare professionals, but Chase Eyecare were amazing. My daughter engaged with the eye test process and is happy to return in the future. This is a big win for me! She is consistently wearing her glasses and taking care of them which means they are definitely benefiting her. I have since had my eyes tested and health checked and the care has been calm and all my questions have been readily answered. It has been helpful to see someone who not only does eye tests like an optician but understands visual stress and light sensitivity as these are factors for myself and my child. I would recommend Mr Puri to anyone, especially individuals with differing needs or caregivers of those who fit this category.
Chase Eyecare is a long-established independent optician based in Cannock, UK, specializing in comprehensive eye care services for families. With over 100 years of experience, the company provides high-quality eye examinations, expert consultations, and a wide range of eyewear options, including budget-friendly and designer frames. Chase Eyecare serves a diverse clientele from Cannock and surrounding areas such as Hednesford, Walsall, and Stafford, ensuring accessibility to quality vision care for individuals of all ages. The company's offerings include specialized clinics for various eye health needs, express services for single vision spectacles, and promotional deals such as free eye exams and glasses for children. With a commitment to utilizing the latest technology and maintaining a friendly, knowledgeable staff, Chase Eyecare aims to deliver exceptional care and support for its patients' vision health.
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