Chase Eyecare is a long-established independent optician based in Cannock, UK, specializing in comprehensive eye care services for families. With over 100 years of experience, the company provides high-quality eye examinations, expert consultations, and a wide range of eyewear options, including budget-friendly and designer frames. Chase Eyecare serves a diverse clientele from Cannock and surrounding areas such as Hednesford, Walsall, and Stafford, ensuring accessibility to quality vision care for individuals of all ages. The company's offerings include specialized clinics for various eye health needs, express services for single vision spectacles, and promotional deals such as free eye exams and glasses for children. With a commitment to utilizing the latest technology and maintaining a friendly, knowledgeable staff, Chase Eyecare aims to deliver exceptional care and support for its patients' vision health.
Reviewers consistently report positive experiences with Chaseeyecare. Customers often highlight recommend, chase, service, care.
A minority mention drawbacks around far too, far too expensive, too expensive, too expensive going. Overall sentiment is strongly positive with an average rating of 4.9 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 6 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 5.0 | 7 |
| Apr 25 | 5.0 | 3 |
| May 25 | 5.0 | 4 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 5.0 | 6 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great care and takes the time with children”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +3% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Chaseeyecare is #1 of 5 on overall rating in this group.
60 reviews of Chaseeyecare. Filter by what matters to you.
I came here first time after a bad experience at a well known chain. I felt very welcomed as soon as I came in the door, they even offered me nice drinks. The consultant Mr Puri made me feel very relaxed and gave me personalised care making sure that my professional-medical needs were met. I would like to recommend Chase Eyecare to friends and family.
My daughter has complex needs and it can be difficult to get correct fitting glasses for her and she needs extra time taking with appointments. The staff at Chase Eyecare have always treated my daughter with respect and given her the time needed and communicate with her and not just us as parents and take time to fit her glasses correctly . Mr Puri is very experienced and looks after Chloe’s eye comfort as well as her vision.
I’ve been coming here since I was in school. Amazing receptionists and consaltant, all staff are so friendly. I will recomend to friends and family as they have made my visits very welcoming
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All staff have been very useful and welcoming, I would recommend Chase eye Care to anyone!
Friendly staff and good service . Consultant makes you feel at ease . Would recommend especially if you have children .
Great eye test excellent service amazing prices will recommend to others
I have found the service here remarkable. Mr Puri has been excellent in making sure all my family have accurate eye wear and tests . Front desk staff most welcoming and helpful. I would highly recommend they are very kind towards children and families.
Me and my family come here and service is brilliant would recommend to others
We was sent here for an emergency appointment by our doctor we were seen quite quickly everybody' gave us Excellent treatment and service. it was the best experience they are very good with children and families we would recommend to other friends and family
I've been coming since I was a child and I've found it to be and excellent environment. Everyone is very nice and friendly. I would definetly recommend it to others
I have been to chase eye care for years and bring my family here. The staff are very friendly and always helpful. I wouldn't go any where else. I would definitely recommend other friends and family to come here.
Fun and friendly. Doesn’t make the customer feel nervous. Wouldnt go anywhere else.
Excellent welcome by staff and very friendly consultant you to ease. Im happy with the service provided. My children attend Chase eyecare and we are happy with the glasses they are provided. would reccommend to others . 5 star service
Great selfcare and treatment. Very professional. Would recomnend.
My Gp sent me to Mr Puri as an urgent referral who not only prioritised my appointment but went way above and beyond to expedite my treatment at the eye infirmary at the local hospital. The long term effects of his condition would have had catastrophic ramifications. In fact without Mr Puris swift and professional approach I would have been in grave danger of loosing the site in my leye. I can thoroughly recommend Mr Puri and his team for their fantastic care .
Since coming here we have been looked after very well Very pleasant staff, Excellent eye examination and caring service by Mr Puri and his team. I would recommend Chase Eyecare to my friends and family. FIVE star service
My mum has been a patient of this practice for many years. After speaking to the lovely lady yesterday, we popped in today for a quick review as Mum was having problems. She was so kind and patient explained everything and we've left happy. Couldn't recommend this practice more❤️
Chase Eyecare is a long-established independent optician based in Cannock, UK, specializing in comprehensive eye care services for families. With over 100 years of experience, the company provides high-quality eye examinations, expert consultations, and a wide range of eyewear options, including budget-friendly and designer frames. Chase Eyecare serves a diverse clientele from Cannock and surrounding areas such as Hednesford, Walsall, and Stafford, ensuring accessibility to quality vision care for individuals of all ages. The company's offerings include specialized clinics for various eye health needs, express services for single vision spectacles, and promotional deals such as free eye exams and glasses for children. With a commitment to utilizing the latest technology and maintaining a friendly, knowledgeable staff, Chase Eyecare aims to deliver exceptional care and support for its patients' vision health.
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