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HomeCentrona Gas Reviews

Centrona Gas

4.3474576271186445 out of 5 stars
4.3474576271186445 out of 5 stars
4.3
|Great|118 reviews

TrustScore

4.3
4.3474576271186445 out of 5 stars
Great
5 out of 5 stars
96
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
5
1 out of 5 stars
15
118 reviews in total

Featured Reviews

4/4 slots
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POPULAR
Lewis
Lewis
5 out of 5 stars
5/5

Emergency call when mum's hot water…

Emergency call when mum's hot water packed up completely in the other day. Colin came out despite the weather and worked...Read more

🔥 High engagement
POPULAR
Jeanette Campbell
Jeanette Campbell
5 out of 5 stars
5/5

Gas fire service was overdue and it was…

Gas fire service was overdue and it was smoking a bit. John did a complete strip down and clean. Now burning cleanly aga...Read more

🔥 High engagement
POPULAR
Connor
Connor
5 out of 5 stars
5/5

What a nightmare

What a nightmare - kitchen tap started spraying water everywhere at 7am! Called Centrona Gas and they had someone (Colin...Read more

🔥 High engagement
POPULAR
Ella
Ella
5 out of 5 stars
5/5

Needed a gas safety certificate for my…

Needed a gas safety certificate for my rental property. Arrived punctually and John was very thorough with all the check...Read more

🔥 High engagement

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Muwaffaq Asad Bitar
Muwaffaq Asad Bitar
1 reviews
11 months ago
5 out of 5 stars

Ben carried out a power flush on our…

Ben carried out a power flush on our heating system. The improvement is amazing

Helpful?
Sean Clubb
Sean Clubb
1 reviews
11 months ago
5 out of 5 stars

Fantastic service- cannot fault works…

Fantastic service- cannot fault works completed to fix some issues in or flat. Super quick, professional and overall nice team to work with! Will 100% be going to these chaps again. Thank you!

Helpful?
Simon
Simon
1 reviews
11 months ago
5 out of 5 stars

Above and beyond!

Ben from Centrona has gone above and beyond to help resolve our boiler and plumbing issues. I can't recommend him highly enough. At last, we have found a plumber we know will get the job done!

Helpful?
Owen Garner
Owen Garner
1 reviews
11 months ago
5 out of 5 stars

I've been using Centrona Gas for years

I've been using Centrona Gas for years, and they've never let me don. Most recently, they installed a brand-new boiler at my house in Penge SE20. Rachel me updated on schedules and answering all my questions before the installation. The lads arrived promtly on the day and were a brilliant team. They were polite, efficient, and incredibly tidy, making sure to leave everything clean and in perfect order once the job was done. Ben also took the time to walk me through the boiler controls, which I really appreciated. Living in Penge, it's reassuring to have a reliable local company like Centrona . The combination of Rachel's excellent organisation, the engineers expertise, and their fair pricing means I wouldn't go anywhere else for my heating and plumbing needs.

Helpful?
Edward Graham
Edward Graham
1 reviews
11 months ago
5 out of 5 stars

Dan installed a new heating system for…

Dan installed a new heating system for me in SE14. He was very professional and clearly knew his stuff. Rachel handled everything with ease, and I'm so happy with the result.

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Joe Thomas
Joe Thomas
1 reviews
11 months ago
5 out of 5 stars

Rachel got John out to replace my…

Rachel got John out to replace my kitchen tap. He was fast, friendly, and the work was top-notch. Would definitely use Centrona again.

Helpful?
Dylan Pollard
Dylan Pollard
1 reviews
12 months ago
5 out of 5 stars

We've been with Centrona Gas for a…

We've been with Centrona Gas for a while now ever since they replaced our old heating system two years ago. Always impressed with their work. Last week, we had an issue with one of the radiators and Tom came out to fix it. He was fantastic, professional, friendly, and sorted everything quickly. He also showed me a couple of simple things I could do myself in the future. The office staff are always lovely too, helpful and quick to respond. Honestly, you can tell they care about their customers.

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Jacob Gray
Jacob Gray
1 reviews
12 months ago
5 out of 5 stars

Centrona Gas were recommended to us by…

Centrona Gas were recommended to us by a friend when we needed a new boiler installed and I'm so glad we went with them. John came out to give us a quote and his advice saved us nearly £300 because we didn't need a boiler as big as we thought. Honest and knowledgeable, can't ask for more. Ben arrived early as I had to head out to work. They were efficient, friendly, and left the place spotless. I came home to heating that worked perfectly and no mess to clean up. Great experience from start to finish. Would 100% recommend them to anyone.

Helpful?
Lewis Smart
Lewis Smart
1 reviews
12 months ago
5 out of 5 stars

We had a leaking boiler last week and…

We had a leaking boiler last week and Centrona Gas were quick to help us out. I rang the office Monday morning and they came the same day. The engineer arrived on time and got straight to it. He was both friendly, professional and happy to answer all my (many) questions. It's rare these days to find engineers who take the time to expplain things properly. They fixed the issue and even gave me some advice on keeping the system running smoothly. Really pleased with the whole experience.

Helpful?
Charlie Craig
Charlie Craig
1 reviews
about 1 year ago
5 out of 5 stars

Reliable and Trustworthy

Reliable and trustworthy. They arrived on time I'm very satisfied their service.

Helpful?
Jordan Hurst
Jordan Hurst
1 reviews
about 1 year ago
5 out of 5 stars

Exceptional Value and Service

Offered exceptional value for their services. They provided a detailed quote, and the installation was carried out promptly. The team was polite and professional, making the entire process smooth and easy.

Helpful?
Louis Gibson
Louis Gibson
1 reviews
about 1 year ago
5 out of 5 stars

Impeccable Workmanship

Impeccable workmanship while installing our new boiler. The engineer was meticulous and ensured everything was perfect before leaving. Their attention to detail is commendable.

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Christopher Mills
Christopher Mills
1 reviews
about 1 year ago
5 out of 5 stars

Quick Installation and Friendly Staff

I was impressed with how quickly Tom installed my new boiler. The staff was friendly and explained everything in detail. The pricing was fair, and there were no hidden charges. Fantastic service!

Helpful?
Archie Glover
Archie Glover
1 reviews
about 1 year ago
5 out of 5 stars

Professional and Knowledgeable engineers

John the technician at Centrona Gas is a true professional. He provided clear advice on the best boiler for our needs and carried out the installation seamlessly. The entire experience was hassle-free and pleasant.

Helpful?
Jeroen V.
Jeroen V.
1 reviews
about 1 year ago
5 out of 5 stars

Thanks for fixing my tap today Tom

Thanks for fixing my tap today Tom, very happy.

Helpful?
Hayden White
Hayden White
1 reviews
about 1 year ago
5 out of 5 stars

Very pleased with my new boiler that…

Very pleased with my new boiler that was installed today. It warms up the house in much better than my previous boiler. Very pleased with just how speedy the whole process was.

Helpful?
Joel Green
Joel Green
1 reviews
about 1 year ago
5 out of 5 stars

I have been using Centrona for my 20…

I have been using Centrona for my 20 properties in the New Cross/Old Kent area. They are always on time, never any hassle and I access all my documents including gas safely certificates via their online system. I would like to thank Rachel so much who is always on hand to help

Helpful?
Hayden Chapman
Hayden Chapman
1 reviews
about 1 year ago
5 out of 5 stars

Very pleased with our new boiler…

Very pleased with our new boiler installed today. The quality of work was excellent. The lads were professional, through, and explained everything clearly. The team made sure everything was tidy and left no mess result and will definitely use you again.

Helpful?
Dean
Dean
1 reviews
about 1 year ago
5 out of 5 stars

Superb installation from Ben at Centrona…

Superb service received from Centrona gas today on a new boiler installation. A company is only as good as the people it employs so a massive shout out to Ben who did some really professional work today. The boiler installation was a full days work and Ben took the utmost care and attention in what he was doing, the old pipework was disgraceful and ben has installed the new boiler and rerouted the pipework to near perfection. The job took longer than initially anticipated but its clear from watching Ben work that installations arent an exact science, there were numerous challenges which Ben overcame and the result speaks for itself. I know Ben had the option of resuming work the next day but he showed dedication to getting the job done in one hit because he knew how important it was for us, and the inconvenience it would have caused otherwise. What a trooper! a great asset to this company who takes pride in doing a good job and putting customers first, what more could you possibly ask for? Keep up the good work Ben and Centrona!

Helpful?
Patrizia Sgaravato
Patrizia Sgaravato
1 reviews
over 1 year ago
5 out of 5 stars

Fault on boiler

I have been a customer for many years and continue having a positive experience with Centrona Gas engineers. They are reliable, efficient and knowledgeable. They came to sort a fault with the boiler very quickly and explained what was happening. Very pleased with them, one feeks they care.

Helpful?
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Review summary

Reviewers consistently report positive experiences with Centrona Gas. Customers often highlight boiler, centrona, service, centrona gas. A minority mention drawbacks around company, boiler, engineer, centrona. Overall sentiment is strongly positive with an average rating of 4.3 stars across 118 reviews.

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Based on reviews, created with AI